Cyber Incident Manager

Cyber Incident Manager

As a Cyber Incident Manager, you'll be at the forefront of high-stakes cyber events, leading critical incident response efforts that protect organisations when it matters most. Acting as a trusted advisor to clients during their most challenging moments, you'll bring clarity, structure, and decisive leadership to fast-moving situations - minimising impact, restoring operations, and driving successful outcomes. At Solis, you'll do this with the backing of a global cybersecurity business powered by real-world intelligence - drawing on millions of data points and thousands of incidents to deliver enterprise-grade, human-led protection, supported by deep visibility across the global threat landscape.

Key Responsibilities

• Lead end-to-end cyber incident response engagements from initial notification through to resolution and client offboarding
• Coordinate cross-functional response efforts across forensics, legal, PR, business resumption, and executive stakeholders to ensure a unified approach
• Act as the primary client contact during incidents, providing clear, timely updates and managing expectations in high-pressure situations
• Drive organisation and prioritisation of incident response activities to ensure rapid and effective outcomes
• Maintain accurate, detailed, and defensible documentation of incident timelines, actions taken, and outcomes

Skills, Knowledge & Expertise

• Strong decision-making and problem-solving skills, with the ability to remain calm and structured under pressure
• Excellent communication skills, with the ability to translate complex technical concepts into clear, actionable updates for non-technical stakeholders
• Ability to manage and de-escalate high-stress situations while working with diverse stakeholders
• Strong organisational skills and attention to detail across multiple concurrent incidents
• Solid technical understanding of cyber threats, attack vectors, and incident response methodologies
• Minimum 2 years' experience in cybersecurity, ideally within incident response or a related field
• Hands-on experience with incident response tools such as EDR, SIEM platforms, and forensic collection/analysis tools
• Experience working in fast-paced or high-pressure environments requiring rapid decision-making

About Solis

For more than 20 years, Solis has been protecting businesses from devastating cyber attacks. Our cyber security experts have a deep understanding of attacker behaviour gained from successfully managing thousands of cyber events each year. Armed with cutting-edge technology and backed by unrivalled threat intelligence, we bring the deep technical expertise you need along with decades of experience supporting businesses across a variety of industries. Solis is trusted by thousands of companies around the world. We work as an extension of your team - not a replacement - with the same goal in mind: to keep your business safe and operational

Our Hiring Process

Stage 1: Applied

Stage 2: Phone screening

Stage 3: First stage interview

Stage 4: Second stage interview

Stage 5: Hired

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