HC Store Manager
Hive & Colony
Job Description
Job Description
About Hive & Colony:
We are a company that blends fashion, technology, and innovation to create premium, tailor-made suits, shirts, and other custom garments for men and women. We offer a wide selection of fabrics and customization options for suiting, pants, blazers/sport coats, vests, shirts, jackets, and coats. Clients can complete their look with our line of accessories, including ties, belts, cuff links, bow ties, pocket squares, suspenders, and dress shoes.
The Role:
Our ideal candidate is self-driven, punctual, and engaged. As a Store Manager, you will be an expert on Hive & Colony’s style, design, quality, and service, serving as a trusted adviser for an innovative and modern company. You will be responsible for providing exceptional customer service to all new and existing clients while supporting the overall operations of the store.
Key Responsibilities:
- Train, coach, and develop employees and team leaders.
- Delegate tasks and ensure appropriate follow-up.
- Hold the team accountable for performance, providing coaching and counseling as needed.
- Ensure the team provides fast, friendly, and accurate service.
- Manage staffing and scheduling to control labor costs.
- Ensure proper cash handling and deposit procedures are followed.
- Maintain appropriate inventory and ordering systems.
- Minimum of two years of experience in the bespoke, custom-made, or made-to-measure menswear retail industry.
- Excellent communication skills to connect effectively with customers and co-workers.
- Possess a positive attitude and ethics that support our values and culture.
- Strong time-management skills; ability to multitask, prioritize, and organize.
We offer a comprehensive benefits package, including medical, dental, vision, LTD, life insurance, 401K, uniform allowance, employee discounts, PTO, sick time, yearly bonuses, merit-based incentives, annual service rewards, and early access to pay through our Gusto pay site.
Why Join Hive & Colony?
We aim to inspire people through our work. At Hive & Colony, you will have the opportunity to contribute your personality, ideas, and creativity to create something unique. We offer responsible roles, great creative freedom, and tailored training measures.
$140k - $150k
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