Banquet Supervisor

Banquet Supervisor

As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at a full service resort situated on the beautiful shores of Lake Geneva. We aim to hire individuals who are ready and committed to exceed the expectations of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.

The Supervisor is responsible for assisting the Manager in the set-up of banquet rooms for daily events, including audio-visual equipment. The Banquets Supervisor will supervise the overall operation for the Conference Center and its activities which include Banquet Food Service, Beverage Service, Conference Business Center, Conference Service Set-Up, and the Audio-Visual department. Must be able to lead, problem solve and have a positive attitude that reflects well on who we are.

EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

High school diploma or equivalent

One to three years previous hotel experience

Ability to make quick decisions in high stress situations

Exceptional organizational skills and detail-oriented approach to handle multiple events simultaneously, ensuring all aspects of the banquet, from seating arrangements to food service, run smoothly

Excellent customer service skills

ESSENTIAL FUNCTIONS

Ensure physical atmosphere and cleanliness of restaurant including tables and side stations.

Supervises the thorough cleaning of banquet rooms and second floor banquet offices.

Supervises the maintenance of doors, mirrors, woodwork, stairs and rails in all banquet rooms.

Breaks down banquet room set-ups.

Makes special and sometimes, last-minute set ups.

Performs other related duties as assigned by the Banquet Manager.

MARGIMAL FUNCTIONS

Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours.

Cover all duties of Manager in that person's absence.

Assist Manager with hiring and training of all staff.

Scheduling of staff according to occupancy level and forecasting.

INDOOR AND OUTDOOR ENVIRONMENTS

Indoors, dimly lit, carpeted, climate-controlled environment. Hard kitchen floors with occasional slippery or greasy areas. Handling hot china and silver. Outdoors, cement surfaces, with exposure to outdoor climate and elements.

We are an Equal Opportunity Employer M/F/D/V

The Friendliest Resort in Lake Geneva is growing our team! Explore everything a career in hospitality has to offer when you join the team at The Abbey Resort. We aim to hire individuals who are ready and committed to a "Can Do" Attitude by creating memorable experiences in the lives of all we serve.

As part of the Abbey Resort family, you will have the opportunity to join an incredibly talented team with great benefits and opportunities for growth and advancement both in our resort and at our sister properties worldwide.

Benefits

• Employee discounts on property and at other First Hospitality properties
• Guest room discounts for friends and family
• Free meals with every shift
• On the job training
• Welcoming and supportive global network
• Medical, dental, and life insurance, 401K and more for full-time employees
• Dental, Vision, and Teladoc benefits for part-time employees
• Housing options at our retreat center