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HOST

Metro Services, LLC

Position Description

We are looking for friendly folks like you to join our team! Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food. At Metro Diner, "simply delicious" defines our food and 100% Guest Satisfaction is our main priority. We don't just speak about our culture - we live and breathe it every day - it's who we are!

A Host is a personal representation of the overall hospitality and quality of the restaurant. It is of utmost importance for you to make sure each Guest receives a cheerful and sincere greeting. You must also make sure every Guest is sincerely thanked and invited to come back and dine with us.

We have:

  • Flexible Schedules
  • BOH Shift Meals/FOH Meal Discounts
  • Meal Discounts for Friends/Family
  • Paid Vacation (after 1 year)
  • Competitive Benefits (after 1 year)
  • Free Tele-Medicine through First Stop Health (after 1 year)
  • Referral Bonus ($250 per referral, no limit)
  • Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto, event tickets & more)
  • Long-term Career Growth
  • A great Team that is ready for you to join!
You have:
  • A genuine SMILE!
  • A commitment to ensuring that Metro Diner presents a positive image through warm welcoming and sincere thanks as Guests depart
  • The people skills to calmly and professionally communicate with Guests, Team Members, and Vendor Partners
  • The ability to seat Guests at tables as quickly as possible
  • The understanding of how to accurately record Guest names on a wait list
  • The efficiency to answer the telephone by the second ring
  • Organizational skills to keep the front of the diner tidy and attractive
You may also have:
  • Experience as a Host in a fast-paced work environment
  • Working experience in providing accurate wait times to Guests
  • Poise and grace to handle Guests' questions and complaints about wait times
  • Familiarity with sound systems to call Guests and headsets to communicate with Team Members
  • The motivation to work with servers, expo, and bussers to ensure efficient operations focusing on Guests' needs
Vacancy posted 4 days ago
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