Team Member

Team MemberPizza Hut Team Member Location: PURPOSE Performs a variety of duties which may include the duties of a CSR, Dough Prep, Cut & Pack, Cook, Wing Street, and Receiving & Stocking. KEY ACCOUNTABILITIES Essential FunctionsResponsible for providing quick and efficient service to customersGreets customers and takes their food and beverage ordersAccurately records customer's orders on to POS system and computes the amount of the billChecks orders to ensure that guest is receiving a complete and correct order.Inform kitchen staff of shortages or special requestsTakes trash out to dumpsterSweeps and keeps exterior lot clean at all times throughout the shiftEnsures an accurate accounting of all transactions, collections and disbursements during work shiftReceives cash drawer at beginning of work shift and verify the accuracy by counting money in cash drawerObtains and reviews of information regarding price changes or menu specials.Enter guest orders into POS and verify orders for accuracyFollow all cash handling policiesCollects cash or charge payments from guests. Make change for cash transactions and provide receipts to guestsCounts money and charge payments in cash drawer at end of shiftMay reconcile cash receipts and charge sales with total sales to verify accuracy of transactionsMaintain cleanliness of lobby and register areas, stocks counters, display refrigerators and steam table (if applicable) neatly, accurately and in a timely fashion as per menuChecks to ensure that all display foods are presented attractively as per standardsDisplays food under appropriate hot or cold conditions as per standardsKeeps display equipment clean and free of debris at all times or as assignedCleans workstation thoroughly before leaving area assignment.Relays relevant comments received from customers directly to supervisor.DOUGH PREP Essential FunctionsResponsible for dough preparedness as prescribed by Manager In ChargeComply with all portioning, quality standards, rules, policies, and safety procedures.Prep food items as assigned by Manager In ChargeSelects and transports raw items to work area and back. Stores finished products in proper places.Selects proper equipment and utensils to prepare items as procedures require - slicer, dough mixer, whips, pitcher, proofer, bun-o-matic, retarder and dough roller.Follow all food safety proceduresCUT & PACK Essential FunctionsChecks workstations for presence of small equipment, assembly materials, paper goods and condiments.Responsible for product assembly, product quality checks, and calls out preparation times for all orders.Monitors oven setting according to Pizza Hut standards.Verifies orders are complete and accurateCheck all finished products to ensure compliance with Pizza Hut standards.Communicate with cooks, front line personnel and MIC for quality controls and feedback.COOK/WINGSTREET Essential FunctionsResponsible and required to prepare and assemble all products according to the customer's order and according to Pizza Hut portioning specificationsSet up the maketable by checking the worktable, counter, dough cabinets, and line refrigeration to ensure they are properly stocked prior to the meal production period.Check all workstations (maketable, pasta) for presence of appropriate small wares, assembly materials, and stock levelsMonitors all food production areas for safety and sanitation practices and procedures. Checks for cleanliness and ready for customer and provides direction/takes action as necessarySets up production cycles, ensure proper inventory levels are available, and calls to back up or replenish items as necessaryReads order on monitor or printer as they appear. Calls out and coordinates specials/missing items to ensure quick service. Tracks preparation times on all orders checks weight and appearance and passes items into ovenPeriodically monitors the need of food and materials supplies, takes action as necessary.Dishwashing as necessaryCommunicates clearly and effectively to food production personnel, receives information and feedback from them on their needs, and takes action based on observation and information receivedCleans and sanitizes workstations on an ongoing basis during meal preparation periods and at the end of the meal periodMonitors work of kitchen staff in the completion of their close-down duties and responsibilitiesSet up and maintain the flyer in accordance with brand operating standardsUtilize the fryer to cook menu items as they appear on the monitor or printerSauce and package wings according to brand standardsPrep wings and stock Wing Street areas as necessaryRECEIVING & STOCKING Essential FunctionsResponsible for the receipt and storage of all food, supplies and materials received in the restaurant using proper EXPERT, FIFO and Pizza Hut proceduresReceives all food, supplies, and materialsCheck all incoming items for count, quality and specificationEnsures that items are received and stored at the proper temperaturesMaintains the completion and compliance of all delivery and inventory records as defined by proper Pizza Hut proceduresKeeps all storage areas and inventory in a neat and orderly fashionMaintains the quality of the restaurant products by ensuring that all inventory is dated properly before storing to effect proper FIFO usageMaintains the safety of the restaurant by ensuring that all storage areas are free of hazardous conditionsAPPLIES TO ALL JOB DUTIES LISTED ABOVE: Other Functions Performs other duties as assigned Safety Ensures that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone's responsibilityPARAMETERS FOR SUCCESSComplete all essential functionsExecute Team Member duties safelyTrained in complianceGuests, in-store operators, operations managementCOMPETENCIES + PROFESSIONAL JOB PROFILEAbilities, Knowledge, and SkillsMust be able to perform basic math skills.Demonstrates ability to understand and implement written and verbal instructions.Must be able to speak, read, write and understand the primary language used in the work location.Must be able to communicate clearly, courteously and efficiently if assigned to duties requiring customer interaction.Minimal hazards.General office working conditions.QualificationsPrevious food service and/or cash handling experience preferred but not necessaryPhysical and/or Medical RequirementsMust obtain a Tuberculosis Clearance Certificate.Position requires well-paced mobility for periods minimum of four (4) hours in length.Requires standing and walking for the entire workday.Must be able to bend and stoop on occasion.Must be capable of strenuous lifting and carrying activity for short periods of time (during deliveries).Must have the ability to lift up to 40 lbs occasionally.$17.00 per hour - This Position Description summarizes the primary responsibilities of this role at the time of commencement. Various other responsibilities not listed here may also fall within the responsibility parameters of the position. From time to time and with the natural developments of business structure and practice, an employee may be required to perform additional or new responsibilities that fall reasonably within the expectations of this role. Any significant adjustments to role responsibilities will always be made after consultation with the employee.