Full Time - Admin Coordinator - Ryman Auditorium

Administrative Coordinator

As an Administrative Coordinator in our iconic venues, you'll provide behind-the scenes administrative support essential to maintaining operational excellence. You'll support venue leadership in operations, billing, employee hiring, and engagement and serve as the first point of contact for visitors to the Ryman Auditorium administrative offices. As the ideal candidate, you'll bring organizational skills and teamwork to deliver exceptional service to guests through unforgettable experiences.

• Manage communications, including greeting visitors, answering phones, handling mail, and directing inquiries professionally and appropriately.
• Assist with daily administrative and general office functions, including ordering office supplies, submitting invoices for payment, and maintaining files and tracking systems. Maintain organization of the office, supplies and equipment.
• Support administrative functions for various operations departments (i.e., Maintenance, Private Events and F&B, etc.) with billing and general reporting. Track, code and submit invoices, expense reports and expense card statements for approval. Maintain and submit monthly accruals.
• Support new vendor setup, check handling, and wire transfers and process change cash orders, cash returns, and reconciliation. Process e-pay requests.
• Manage calendars and maintain dates in event/sales systems. Coordinate parking pass creations and generate daily approved parking lists.
• Assist with the administration, development, and implementation of employee engagement, retention and appreciation efforts. Appropriately direct employee inquiries to venue and Company leadership.
• Screen and fulfill community donation requests per established guidelines.
• Support community relationships by organizing and processing routine correspondence, including greeting cards, thank you notes, and ordering flowers.
• Track routine equipment maintenance needs and required building inspections.
• Perform periodic internal building, health and safety audits to maintain compliance. Partner daily with venue leadership and external auditors when on-site.
• Perform other duties as assigned.

Education

• High school diploma or equivalent required

Experience

• 2+ years' administrative experience preferred
• Experience in hospitality industry or related department preferred

Knowledge, Skills and Abilities

• Effective interpersonal, verbal, and written communication skills
• Strong organization skills and attention to detail
• Proficient with Microsoft Office Suite

Physical Requirements

Speak and hear to communicate and use both near and far vision. Frequently sit with some walking and standing. Occasionally climb, sit, kneel, bend, steps up/down and reach above shoulder. Regularly traverse stairs and walk on uneven terrain, often while carrying product. Frequently lift/carry up to 25 lbs. Continually use gross motor skills with frequent use of bi-manual dexterity and fine motor skills for computer use.

Working Conditions

Continually works in normal office conditions and in close proximity to others.

Ryman Hospitality Properties