Residential Plumbing Service Technician

Job Description Job Description Description:
About Magnolia Plumbing, LLC
For over 75 years, Magnolia Plumbing, LLC has proudly served the DC metropolitan area, delivering reliable solutions for both residential and commercial customers across heating and cooling (HVAC), plumbing, wastewater management, and underground site utility work.

We believe the best service starts with the best people, so we hire the best and invest in their success.

Magnolia Heating and Cooling is seeking experienced Plumbing Service Technicians to join our Residential Service Department. The ideal candidate will be capable of performing a variety of standard to moderately complex plumbing tasks related to installing, maintaining, troubleshooting, and repairing residential plumbing systems. Candidates must possess strong technical abilities, excellent problem-solving skills, and a commitment to delivering exceptional customer service while working in customers’ homes.

Now Offering a $5,000 Signing Bonus for Licensed Techs.
Competitive opportunities available for experienced unlicensed candidates as well.

Responsibilities
Respond to, diagnose, and resolve residential plumbing emergencies.
Install, repair, and maintain pipes, valves, fittings, drainage systems, and plumbing fixtures.
Perform routine inspections and preventative maintenance on residential plumbing systems.
Troubleshoot plumbing malfunctions, interruptions, and system failures.
Maintain accurate records of work performed, materials used, and time spent on each project.
Ensure proper billing, invoicing, and daily documentation of activities.
Adhere to all company safety standards and quality workmanship practices.
Provide outstanding customer service and ensure complete customer satisfaction from start to finish.
Requirements: 2+ years of residential plumbing experience.
State-issued Journeyman or Master Plumber license preferred.
Strong troubleshooting and diagnostic skills.
Excellent communication and customer service skills.
Highly organized and detail-oriented.
Ability to work independently and as part of a team.
Valid driver’s license required.
Benefits & Culture
Company Truck & Fuel Card.
Medical benefits starting the first of the month, plus company-paid life insurance and long-term disability.
Company contributions to 401(k) and HSA.
Company-paid Employee Assistance Program (EAP) and mental health coverage.
Company-paid Basic Life Insurance Policy.
Paid time off (PTO) available from day one.
Empowered environment: we trust you to own your work.
Opportunity to pursue trade school and ongoing professional development.
Safety Incentive bonus.
As part of our standard hiring process, this role requires completion of a background check and drug screening following an offer of employment.