PT Customer Service Leader
Food Lion
Category/Area of Expertise: Retail Operations
Job Requisition: 476685
Address: USA-NC-Apex-6904 Jenks Road
Store Code: Store 01496 Front End (7225055)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\
Job Requisition: 476685
Address: USA-NC-Apex-6904 Jenks Road
Store Code: Store 01496 Front End (7225055)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the PT Customer Service Leader in Apex, NC vacancy
- At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates ...PTS cardWork experience placementWeekend work
- ...since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer...PTS cardFlexible hours
- Overview The Community Table Coordinator will support events in the store including monetized events and sampling. Responsibilities Inside our 4 Walls 1. Execute community driving and monetized events in the stores 4-5 times a week. • Assist with in-store...PTS cardSeasonal workLocal area
- Altar'd State in Cary, NC is seeking a Guest Lead to deliver exceptional guest service and maintain a vibrant store environment. Responsibilities include coaching associates, adhering to guest service standards, and ensuring operational compliance. Candidates must be 20...PTS cardPart time
- A physical therapy clinic in Cary, NC is seeking a Clinic Director to oversee a new DeNovo clinic. The role involves managing staff, ensuring patient satisfaction, and achieving financial goals through clinical operations and community relationship building. Candidates ...PTS card
$22 per hour
5000 Centregreen Way - [Delivery Driver] - Competitive Hourly Pay ($22 per hour) / FT & PT Availability / Flexible Scheduling to Accommodate Preferences - As a Courier/Delivery Driver, you will: Pick up and transport packages from various locations; Plan and organize delivery...PTS cardHourly payImmediate startFlexible hours$55 - $70 per hour
A healthcare services provider is seeking a Physical Therapist - Journey Traveler to provide therapy across the United States. This position requires the ability to travel nationally for assignments, where you will assess, develop, and implement individualized therapy...PTS cardHourly pay$20 per hour
...Assist in loading and unloading packages from vehicles; Sort and organize packages for efficient delivery; Communicate effectively with team members and customers; Maintain a clean and organized work environment; Track and log all packages accurately...Hiring Immediately...PTS cardWeekly payImmediate startFlexible hours- ...Operations Job Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates work hard every day to make sure our customers have access to the products they need at prices they can trust....PTS card
$2,315 per month
...Details Client Name Pivot PT - Holly Springs Job Type Travel Offering Allied Profession Physical Therapist Specialty Physical Therapist Job ID 35606257 Weekly Pay $2315.0 Shift Details...PTS cardWeekly payPermanent employmentTemporary workShift work- ...Overview To provide excellent guest service through deli department activities. Responsibilities 1. Provide polite, friendly... ...understand information and direction. 5. Effective communication, customer service and selling skills. 6. Must be at least 18 years old....PTS card
$27 - $36 per hour
5000 Centregreen Way - [Delivery Driver] - Competitive Hourly Pay ($27 - $36 per hour) / FT & PT Availability / Flexible Scheduling to Accommodate Preferences - As a Medical Courier, you will: Transport medical specimens, supplies, and equipment in a timely and safe manner...PTS cardHourly payImmediate startFlexible hours- ...Marshalls - 440 Crossroads Blvd., Cary, NC 27511, United States of America [Department Manager] As a Customer Experience Coordinator at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive...Immediate start
$14 - $14.5 per hour
...Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...TJX - 440 Crossroads Boulevard - Responsibilities: Promotes an excellent customer experience; Oversees a team of Associates at front of store; Trains and mentors Associates on front end principles; Assigns registers and coordinates breaks for all Associates; Addresses...
$55.78k - $76.7k
...skills to ensure the consistent delivery of customer commitments while optimizing the... ...own customer communications E2E for all service events. # You navigate complex discussions... ...Healthineers in more than 70 countries. As a leader in medical technology, we constantly push...Temporary workLocal areaShift work- ...Customer Service Coordinator Location: Cary, NC Duration: 12 months Shift Timing: Various Schedules Pay Rate: $33.50/hr in W2 Position Description: Customer Service Representative This individual will effectively deploy resources within the service organization...Shift work
$75k - $90k
A leading outpatient therapy provider in Apex, North Carolina, is looking for Physical Therapists to join their team. The ideal candidates will create individualized care plans, deliver effective therapy, and collaborate in a supportive environment. With competitive salaries...PTS card$18 - $25 per hour
[Caregiver / Patient Care] - Competitive Hourly Rate ($18-$25 per hour) / Fully Flexible Scheduling (Morning, Afternoon, Evening, or Night) - As a Companion Care at Sittercity, you will: Provide companionship and emotional support to clients in their homes; Assist with ...PTS cardHourly payImmediate startFlexible hoursNight shiftDay shiftAfternoon shift- STEPS For Recovery, located in Cary, North Carolina, is seeking a dedicated Physical Therapist or Physical Therapist Assistant to join our team. We focus on innovative and collaborative rehabilitation for adults recovering from strokes and brain injuries. Flexible scheduling...PTS cardFlexible hours
- A national healthcare staffing company is seeking a travel Outpatient Physical Therapist for a contract opportunity in Holly Springs, North Carolina. The position is a 13-week commitment with a 40-hour work week, offering desirable benefits like health benefits, stipends...PTS cardContract work
- ...and special items. We make it easy for customers to affordably treat themselves with most... ...other duties as assigned by the Store Team Leader to maximize store profitability and... ...Job Functions Provides superior customer service to exceed the customer’s expectations Model...PTS cardWork experience placementSeasonal work
- ...Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development : Ongoing learning and career advancement opportunities. Competitive Pay...PTS cardRelief
- ...Extra Income? A part-time nursing schedule doesn’t have to mean limited opportunity. At Southern Health Partners, our flexible PT and PRN options let you build a schedule that works for your life—while making a real impact every shift. With access to our online shift...PTS cardExtra incomePart timeReliefImmediate startFlexible hoursShift workDay shift
- Next Level Physio of NC is seeking a Physical Therapy Aide in Cary, NC. This role requires a strong background in fitness and exercise, engaging with patients and supporting the physical therapy team. Candidates should be pursuing or have a degree in Exercise Science or...PTS cardPrivate practice
- ...physical therapists with school-based experience, ready to provide services on-site across several campuses in the central and north-central... ...and active Physical Therapist license Prior school-based PT experience (district requirement) Ability to adapt to...PTS cardFull timeContract workImmediate startFlexible hours
- ...Dollar Tree - 9801 Holly Springs Road - Responsibilities: Assist with store functions and day-to-day store activities; Help customers in a positive, approachable manner and address questions or concerns; Maintain areas of the store, including a well-stocked sales floor...PTS card
$47 - $52 per hour
...'re on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory... ...school. With over 38 years of trusted service, our reach spans skilled nursing centers,... ...plus 5 years of progressively responsible PT experience. The qualifying Physical...PTS cardWork from home$50 - $55 per hour
A healthcare provider in Cary, NC, is seeking a Physical Therapist PRN. The role emphasizes patient diagnosis and individualized treatment plans to enhance mobility and manage pain. Ideal candidates will hold a valid North Carolina Physical Therapist license and CPR certification...PTS cardHourly payRelief- Colorado In Motion is looking for a part-time Physical Therapist Technician to work at their Cary clinic. The role involves preparing patients for treatment, maintaining treatment areas, and ensuring equipment is ready for use. Applicants should possess at least a high ...PTS cardPart time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to PT Customer Service Leader. Be the first to apply!
Related searches

