Drug & Alcohol Clinical Coordinator

Job Description Full Time; 8:00 am - 4:00 pm or 9:00 am - 5:00 pm Program: Drug & Alcohol Treatment Program Location: Kennett Square, PA Salary: $70,000 /year Responsibilities Demonstrate knowledge of the organization and management of recovery principles, cultural competency principles, and clinical and/or treatment services for behavioral health clients. Provide direct supervision to program staff, individually and group-based, regularly. Maintain 24‑hour availability to program staff and management for emergency consultation. Provide backup supervisory support to other programs, as needed. Provide direct service to clients as needed. Ensure all program services are compliant with recovery and cultural competency principles. Collect outcome data and assess the efficacy of program services. Provide preliminary response to client complaints/grievances to direct supervisor and corporate office. Conduct continual evaluation of the program and develop strategies to implement performance improvement activities as indicated. Conduct regular program staff meetings to meet the administrative needs of the program. Ensure sufficient in‑service training is provided to all program staff, consistent with program and individual staff needs. Maintain program in full compliance with all applicable licensing standards, contractual requirements, and agency policies. Assist supervisor in evaluating program effectiveness and developing an annual program plan. Maintain documentation of program compliance with Performance Improvement indicators, census, and other utilization data. Stay knowledgeable of all laws, regulations, contractual requirements, and agency policies and procedures governing the operation of the program, and standards and ethical principles of best practice of behavioral healthcare relevant to the program. Maintain professional relationships with clients, payers, and community support service representatives and agencies. Participate in interagency meetings and represent the agency effectively and professionally. Develop formal proposals to meet developing and ongoing program needs. Ensure program operating costs are within budget, and monitor program spending and unnecessary costs. Maintain effective and efficient communication with direct supervisor and administrative staff, as required. Become familiar with staff performance evaluation processes and document staff compliance with the requisite performance standard. Maintain compliance with all required training requirements. Complete all required training as per the Professional Development Plan. Report all incidents through the incident management system in a timely and effective manner. Be willing to assist with the development or expansion of services. Monitor all inventory of program equipment, furnishings, and other property, reporting any need for replacement or repair promptly. Obtain and submit all billing forms and necessary clinical documentation from all staff on the established schedule. Verify the accuracy of all payroll and billing documentation before submission. Interface with the Accounting Department as needed to resolve billing problems that require program intervention. Become knowledgeable and provide staff and clients with information regarding access to community resources, facilitating access as necessary. Minimum Requirements Education: Master's Degree in a clinical behavioral health discipline. Experience: 3 years post‑degree experience in the drug and alcohol field, with one year of increasing supervisory responsibility; clinical and drug and alcohol program experience is required. Licensure/Certification: LPC/LCSW licenses preferred; a non‑provisional driver’s license is required. Clearances: Pennsylvania Child Abuse Clearance, criminal clearance, and a fingerprint‑based federal criminal history; verification that employee is not on any Medicaid/Medicare exclusion list. Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted for the specified education and experience requirements. Benefits Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" And More! #J-18808-Ljbffr