Wireless Retail Store Manager WESTMINSTER | Bolsa Ave Vietnamese Speaking

Job Details Level: Management Job Location: WESTMINSTER, CA 92683 Position Type: Full Time Education Level: Not Specified Salary Range: $60,000.00 - $100,000.00 Base+Commission/year Job Shift: Any Job Category: Sales Overview We’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ’93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand. Role The Retail Store Manager (RSM) leads the Retail Team to bring the brand to life. They live and breathe the brand, exemplify Arch Telecom’s Core Values, and create energy and excitement around our products and services. Responsibilities Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Explore individual needs and provide hands‑on demonstrations of the latest technology in-store. Ensure the store meets or exceeds sales goals; oversee all store functions, from sales and inventory to the implementation of new programs and initiatives. Sell to find personalized solutions beyond the basic device and service plan, including accessories and IoT devices. Maintain a high‑performing store environment and deliver a seamless, customer‑focused experience. Use digital tools to demonstrate coverage, plans, services, and troubleshooting. Complete training on in‑store experience, new skills, processes, systems, and reference resources. Build relationships and partner with employees across channels to own the customer experience and resolve issues. Identify and hand off small business leads. Qualifications Leadership experience and a competitive drive to succeed in a fast‑paced sales environment. Ability to lead a team, share best practices, and serve customers while resolving issues. Effective operational, financial, and performance management skills. Excellent communication skills with customers and team. Prior wireless sales experience. Minimum age 18. High school diploma or GED. Ability to stand for long periods and lift up to 25 lbs. Reliable transportation. Full‑time availability (45 hours). Benefits Employee Stock Ownership Program (ESOP) Competitive salary and bonus earnings. Automatic raises when reaching milestones. Opportunities for career advancement. Culture of care & excellence. Health benefits for full‑time employees. Diversity & Inclusion Diversity & Inclusion is a foundational principle of Arch Telecom. We embrace a diverse workforce to better reflect our communities and provide a superior customer and employee experience. #J-18808-Ljbffr Arch Telecom