Preservation Hall - Retail Associate

About Preservation Hall Established in 1961, Preservation Hall has become a New Orleans cultural institution dedicated to preserving, perpetuating, and protecting traditional New Orleans-style music. For over 50 years the Hall has maintained this mission through education and community outreach, worldwide tours, and nightly concerts 350 nights a year at its historic venue in the French Quarter. Over 100,000 visitors per year pass through its gates to experience a bit of New Orleans music and history. Key Activities Serve as a cultural, educational, and community resource Honor the legendary artists who play and have played at Preservation Hall Provide visitors to New Orleans with some of the best music the city has to offer Provide a home base for artists, productions, and cultural events Act as ambassadors of New Orleans music and culture to the world Job Summary The Retail Associate is responsible for front‑line selling, generating merchandise sales revenue, creating an exceptional guest experience, and maintaining retail standards, including back‑of‑house operations. Retail Associates will drive results through effective communication and teamwork. The role requires a part‑time schedule that may include days, nights, and weekends. General Duties and Responsibilities Help execute a brand connection with guests Make recommendations based on observations and conversations with guests Maintain sales floor and/or stockroom standards with an eye to detail Process sales transactions via the Point of Sale System (Shopify POS) Maintain the highest standards of professionalism and customer service to ensure the Preservation Hall brand is always positively represented Perform additional responsibilities as directed by the management team Education, Experience and Requirements High School diploma or equivalent Past experience working in retail or sales preferred Ability to work independently or as part of a team and responsibly in a fast‑paced environment servicing a diverse guest base Ability to work nights and weekends Job Knowledge, Skills and Abilities Possess a fun, professional demeanor Demonstrate ability to build product knowledge of inventory Maintain high standards of organization and cleanliness Strong verbal communication skills Physical Demands Regularly required to sit, stand, reach, bend, and move about the facility as needed Must be able to lift and carry up to 30 lbs. Store may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) Preservation Hall is an equal opportunity employer. Learn more about Preservation Hall at #J-18808-Ljbffr Preservation Hall