Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

This position will be part time initially (20 - 30 hours per week) but can become full-time with opportunity for advancement as the successful candidate is able to take on more responsibility and activities in the role.

As a Customer Service Representative - State Farm Agent Team Member with Lynne Warren - State Farm Agent, your role will help create the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. If you have great customer service skills, attention to detail, and desire to help people, you may be an ideal fit. In this role you will enhance your career while resolving customer inquiries, supporting other agency team members, and helping meet the needs of the community members you support. Our team works hard, but we have fun too. We look forward to connecting with you if you are the ideal customer-focused, dependable, empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use excellent verbal and written communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Must either currently have or be able to obtain NH state insurance license (P&C Producer)

Benefits:

• Hourly pay plus potential bonus / incentives
• Growth potential/opportunity for advancement
• Potential for full time if desired
• Valuable career-building experience

Compensation: $17.00 - $19.00 per hour

Do you want a career and not just a job?

Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Lynne Warren - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in Lincoln, NH.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.