Shipping and Receiving Agent

Job Title

Position Report to: Purchasing Supervisor

Principal Job Functions

Physically receives deliveries of orders issued in our database systems. Additional electronic receiving is done for Purchase Orders processed in the database.

Receive and process invoices through data entry while ensuring the invoice is complete and totals are accurate.

Create all of the relevant labels for stocked parts and apply them to the received parts.

Manage/file/record/stamp the hard copies and process the electronic documents related to these Purchase Orders. Hard copies are delivered daily to Accounts Payable (Myatt).

Retrieves invoices electronically to assemble the final Purchase Order packet and document the transactions in the database.

Communicates with recipients on merchandise received (Myatt). Coordinate with end users for Return Merchandise Authorizations, Core Returns, and any other type of shipments.

Keeps the receiving docks well organized, clean, and safe while making sure necessary labels, equipment, materials, and supplies are always available (Myatt).

Daily cycle counts and generate reports (Daily, Weekly, Monthly).

Change and develop reports in Crystal Reports

Assist in quarterly physical inventories

Prepare and maintain files of shipments sent and received

Verify packing slip against the purchase order

Verifies receipt of items by comparing items received to items ordered, resolves shipments errors with suppliers

Monitor and track packages and keep records of shipped items

Maintain records of damaged goods that have been received

Communicate directly to recipients about merchandise received within the organization in a timely manner.

Prepare calculations for rates based on weight and shipping zones

Maintain and monitor Return Merchandise Authorization (RMA) with vendors

Lift and move heavy items/packages as required

Use a computer as needed for email, internet information, and Microsoft Office documents to create entries and maintain an electronic log of incoming and outgoing packages

Maintain a busy loading dock in good order, including all necessary labels, equipment, materials, and supplies

Strong organizational skills

Physical Requirements with or without reasonable accommodations:

Physical activity includes but not limited to, sitting, standing, lifting, reaching, walking, writing, carrying, grasping, holding, clarity or vision, speaking, and listening.

Must be able to operate office equipment, including but not limited to telephone system, computer system, printer, copy machine, adding machine, and camera equipment.

Other Requirements:

Ability to work assigned schedule and work overtime as needed

Respond to emergencies (such as reporting to work early/staying late due to bad weather)

Maintains effective working relationships with all levels of employees

Maintain confidentiality

Understand and carry out detailed written or verbal instructions

Perform arithmetic calculations

Receives, count products, and accurately reports figures

Have good problem-solving skills

Speak clearly and distinctly

Work with little supervision

Perform repetitive work

Practice good customer services skills

Meet required deadlines

Must adhere to all safety rules

Ability to make oral presentations

Ability to compose a written document

Have a valid TN driver's license

Recommended Preparation for Employment:

High School Diploma or GED with some continuing education in a related field.

Experience in a shipping/receiving environment with experience managing inventory, deliveries, and dealing with vendors, preferably in a transit or similar operating environment. A viable combination of education, training, and experience may be considered.

Must be proficient with all Microsoft Office applications.