Family Support Specialist

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Options Counseling and Family Services, founded in 1991 in Florence, Oregon, has since expanded to serve fourteen counties in western Oregon. Headquartered in Eugene, we provide quality mental health and family preservation services to diverse communities. Committed to supporting health, safety, and empowerment.

Benefits

Options offer these benefits to our full-time employees (full-time is any employee working 30 hours per week) company-paid health/vision and dental, long-term disability, and life insurance; for a full list of all benefits, please view our website:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they have every one of the qualifications as described. We are most interested in finding the best candidate and our hiring processes are centered on assessing candidates based on diverse experience. Please let us know if you have questions.

General Description:

Provides services to families referred through ODHS/Self Sufficiency to enhance family stability and support workforce readiness. Provides a comprehensive screening to determine immediate needs. Provides skills training to children, adolescents and adults to address immediate needs. Develops and implements effective service plan. Collaborates with community partners and connects families to relevant resources to support progress. Ability to travel to families' homes and communities required.

Minimum Qualifications:

Pass an ODHS background check and/or fingerprinting. Effective working to support education, substance use disorder treatment, behavioral health, and other presenting concerns. Effective working with families in which children have experienced abuse or neglect has occurred. Must have respectful, open, unbiased, accepting attitude toward clients and their families. Relate effectively with children, adolescents, parents, staff and the community. Pass an ODHS background check and/or fingerprinting. Maintain client confidentiality. Must have a valid Oregon driver's license, reliable transportation, and auto insurance.

Preferred Qualifications:

Bachelor's Degree in social work, psychology, or counseling. Two years' experience working with at-risk families within the last five years. Meet criteria as a Qualified Mental Health Associate (QMHA). Knowledge of dynamics of high-risk families including sexual abuse, substance use, and domestic violence. Bilingual, English/Spanish.

Essential Duties and Responsibilities:

50% - Direct Service

• Provide in-home change services to children, adolescents, and families
• Assess for parental capacities as related to child safety and well-being
• Help family members overcome barriers and identify strengths
• Utilize Motivational Interviewing, Wraparound, Collaborative Problem Solving, and other evidence-based practices
• Help parents improve diminished protective capacities
• Provide a range of services including parent education, communication skills, home management, budgeting, stress reduction, stabilization of home environment, and other appropriate services
• Refer client to supportive services to supplement treatment and counseling as appropriate
• Create and maintain positive, collaborative relationships with supportive partners in the community
• Provide intervention that is family-focused, culturally relevant, behavior and goal-directed
• Work a flexible schedule to meet families' needs and be available for crisis consultation

35% - Case Coordination

• Coordinate case activities with Contract Supervisor, ODHS/Self-Sufficiency, schools, and other community partners
• Participate in branch meetings as needed
• Maintain and carry out all scheduled appointments
• Attend and actively participate in weekly group supervision meetings with supervisor and peers

15% - Documentation

• Report any potentially dangerous situations or safety plan violations to ODHS or law enforcement, including making required mandatory reports
• Document all travel time, mileage, and other required work-related activities
• Maintain accurate and complete client records, including weekly progress reports, treatment plans, service summaries, and memos to chart, within the electronic client record (ECR), to meet contract requirements
• Develop a written record of appropriately used direct support funds for client family

Working Conditions:

• May be required to work afternoon, evening, and/or weekend hours
• Will travel locally and transport clients with own vehicle. Must be insured with liability insurance*
• Extended periods of time sitting at workstation updating client records, phone work, and client sessions
• Ability to stand, work, and drive throughout the day
• Mobility and dexterity sufficient to assist clients and handle required job-related functions and move about the facility
• Ability to cope with clients who may use challenging or offensive language with potential for escalation to physical aggression