Accounting Manager

Job Description

Job Description

A leading full-service digital marketing agency headquartered in Santa Monica is seeking an Accounting Manager to join their dynamic team. This position will take ownership of core accounts receivable, billing, and month-end close functions. This is a hands-on, high-accountability role that works closely with senior finance leadership and cross-functional teams. The right candidate is detail-oriented, operationally sharp, and comfortable working across multiple billing systems in a fast-paced environment.

Responsibilities:

Accounts Receivable & Collections

• Manage end-to-end AR workflows, including customer ledger review, outstanding balance tracking, and reporting cadence
• Execute collections processes: send reminders, manage escalation paths, and maintain documentation standards
• Serve as primary liaison with external collections partners — coordinate on escalated accounts, align on strategy, and ensure resolution
• Partner with internal Sales and Client Services teams to resolve billing disputes, communicate account status, and maintain strong client relationships
• Handle chargeback identification, logging, dispute support, and evidence gathering

Billing & Invoicing

• Prepare and review monthly invoices; identify and resolve discrepancies proactively
• Execute approved billing adjustments with proper documentation and approval history
• Manage and process disengagement and billing adjustments requests
• Act as a cross-functional point of contact for billing inquiries across Sales, Client Services, and internal Operations teams
• Coordinate with internal stakeholders to ensure billing accuracy reflects service delivery and contractual terms

Banking & Cash Application

• Reconcile and clear all incoming ACH, wire, and check transactions daily
• Ensure accurate payment application and resolve discrepancies
• Maintain precise daily cash application records

Month-End Close & Reporting

• Conduct productivity audits to identify billing risks and missed revenue
• Own month-end close deliverables: AR aging reconciliation, billing logs, revenue data checks, and reporting
• Collaborate with finance leadership and accounting partners to continuously improve close accuracy, speed, and efficiency
• Surface insights and flag risks proactively — don't wait to be asked

Systems, Process & External Partners

• Work within billing/subscription platform and support ongoing system improvements
• Partner with outsourced accounting firm to ensure clean processes, clear documentation, and a structured handoff to internal operations
• Serve as an internal point of coordination between finance, ops, and external accounting partners to ensure nothing falls through the cracks
• Identify and drive opportunities for process improvement across accounting and finance operations
• Build and maintain SOPs for key accounting workflows to ensure continuity and institutional knowledge

Qualifications:

• 4-6+ years of accounting experience, with meaningful time in AR, billing, revenue operations, and cross-functional finance processes
• Prior team leadership, mentorship, or people management experience strongly preferred
• Strong understanding of cash application, billing adjustments, and month-end close processes
• Experience with billing platforms (Chargebee or similar subscription/billing tools a plus)
• High attention to detail and strong organizational skills; able to manage multiple priorities without dropping balls
• Clear, professional communicator — comfortable fielding inquiries across teams and with clients
• Proficiency in Excel/Google Sheets; experience with ERP or accounting software
• Bachelor's degree in Accounting, Finance, or related field preferred
• Self-starter with a strong sense of urgency — you take ownership, follow through without being chased, and hold yourself accountable to deadlines and quality
• Proven ability to identify operational risks, improve processes proactively, and drive scalable solutions across accounting workflows
• Ability to analyze financial and operational data, surface actionable insights, and partner with leadership to support business decision-making
• AI-native or AI-curious: comfortable using AI tools (ChatGPT, Claude, Gemini, etc.) to work faster and smarter, whether automating repetitive tasks, drafting communications, or analyzing data

Perks and Benefits:

Health and Wellness

• Medical, Dental and Vision Coverage
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)

Financial Benefits

• Competitive Base Salary
• 401(k) with Company Match
• Life and Disability Insurance

Time Off

• Unlimited Paid Time Off (PTO)
• Paid Holidays
• Paid Paternal/Maternal Leave

Growth and Development

• Ongoing Training and Learning Opportunities
• Career Path Progression

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