Assistant Manager

Domino’s Pizza is a leader in pizza delivery and Team Washington, Inc. serves the Washington DC Metropolitan area with outstanding service and quality. Summary Assists in daily oversight, coordination and execution of sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness, and sanitation. Essential Job Functions Understands all policies, procedures, standards, specifications, guidelines, and training initiatives to effectively oversee and manage the store in the absence of the General Manager. Ensures customers feel welcome, and team members are responsive, courteous, friendly, and service‑oriented. Supervises that food and products are consistently prepared and served according to brand standards, including portioning, appearance, and service. Assists other team members in completing opening, closing, and preparation lists. Actively manages others by working hands‑on in preparing food, servicing customers and overseeing the coordination of deliveries. Supports company and store objectives in sales, service, quality, appearance of facility, sanitation, and cleanliness through training employees and creating a positive, productive working environment. Controls cash by adhering to cash handling and reconciliation procedures. Fills in where needed to ensure customer service standards and efficient operations. Assists in product management, confirming all products are received in correct unit count, condition, and that deliveries are performed in accordance with brand standards. Identifies labor or food cost issues and implements specific actions to positively impact those figures. Assists in scheduling labor based on anticipated business activity while ensuring positions are staffed appropriately and labor‑cost objectives are achieved. Is knowledgeable of policies regarding human resources. Provides suggestions and recommendations to General and Regional Managers. Maintains professional and technical knowledge by attending educational workshops and reviewing QSR‑related publications. Performs other duties as assigned. Company Wide Responsibilities Promotes company policies and advocates for Team Washington. Assures proper attendance and actions. Provides and receives positive feedback and/or constructive criticism. Maintains good communication with co‑workers. Serves as a resource for co‑workers. Cross‑trains and learns how the role interacts with other departments. Works with manager and management to solve problems, providing suggestions as needed. Maintains a clean and organized work area, taking ownership of surroundings. Maintains appropriate confidentiality in information. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to pass applicable Company background checks. Excellent written and verbal communication skills as needed in interactions with management and customers, taking and processing orders. Superb ability to multi‑task. Ability to function in a dynamic, fast‑paced environment. Ability to adjust to changing priorities. Ability to enter orders using a computer keyboard or touch screen. Ability to take orders over the counter or by phone. Ability to work independently and as part of a team. Ability to add, subtract, multiply and divide accurately and quickly (may use calculator); must be able to make correct monetary change. Ability to lead the team on duty. All information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr