Customer Service Representative (CSR)

Job Description

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​ Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

As a top staffing provider, Express Employment Professionals puts people to work in all types of jobs at all levels. When you work with Express, you build a relationship with a team of employment professionals who have built personal relationships with the businesses that are hiring in your community.

For employers, Express provides customized staffing solutions to help overcome recruiting challenges, manage production fluctuations, handle changes in project scope, and navigate seasonal hiring needs. Our expert staffing services are designed to meet the unique workforce requirements and ensure the success of businesses throughout our community.

At Express Employment Professionals we are on a Mission to put a Million People to Work in a Year!

Company Description

As a top staffing provider, Express Employment Professionals puts people to work in all types of jobs at all levels. When you work with Express, you build a relationship with a team of employment professionals who have built personal relationships with the businesses that are hiring in your community.\r\n\r\nFor employers, Express provides customized staffing solutions to help overcome recruiting challenges, manage production fluctuations, handle changes in project scope, and navigate seasonal hiring needs. Our expert staffing services are designed to meet the unique workforce requirements and ensure the success of businesses throughout our community.\r\n\r\nAt Express Employment Professionals we are on a Mission to put a Million People to Work in a Year!