Cooler Production Supervisor AM

Job Description

Job Description

Cooler Production SupervisorCompensation

$52k / Year

Position Summary

The Cooler Production Supervisor is responsible for overseeing the daily activities of pickers/selectors within the cooler department to ensure accurate, efficient, and safe order fulfillment. This role provides leadership, training, performance management, and operational oversight to maintain productivity, quality standards, inventory accuracy, and compliance with food safety and workplace safety requirements.

Key ResponsibilitiesTeam Leadership & Supervision

• Direct, supervise, and support cooler pickers/selectors during daily operations.
• Assign work duties and ensure proper staffing levels to meet production and shipping requirements.
• Monitor employee performance, productivity, attendance, and adherence to company policies.
• Conduct coaching, training, and performance evaluations for team members.
• Promote a positive work environment focused on teamwork, accountability, and continuous improvement.

Operations Management

• Ensure timely and accurate picking, staging, and preparation of customer orders.
• Monitor workflow and adjust labor resources to meet production schedules and customer service objectives.
• Review daily production metrics and implement corrective actions when performance targets are not achieved.
• Coordinate with shipping, receiving, inventory control, transportation, and management teams to ensure seamless operations.
• Assist in planning labor requirements based on order volumes and operational demands.

Quality & Inventory Control

• Ensure orders are selected accurately and meet quality standards.
• Monitor product rotation using FIFO (First-In, First-Out) procedures.
• Investigate and resolve inventory discrepancies, product damages, and order errors.
• Maintain proper product handling procedures to preserve product quality and integrity.

Safety & Compliance

• Enforce company safety policies and procedures within the cooler environment.
• Ensure compliance with OSHA regulations, food safety standards, and company operating procedures.
• Conduct safety observations and address unsafe behaviors or conditions immediately.
• Participate in safety meetings, inspections, and incident investigations.

Administrative Duties

• Maintain accurate records related to productivity, staffing, attendance, and operational performance.
• Prepare and communicate shift goals, updates, and performance expectations.
• Assist with scheduling, timekeeping approvals, and workforce planning.
• Generate reports and communicate operational results to management.

QualificationsEducation

• Associate degree in Business, Supply Chain, Logistics, or related field preferred.

Experience

• 3+ years of warehouse, distribution, or cooler operations experience.
• 1–3 years of supervisory or team leadership experience preferred.
• Experience managing order selectors, warehouse associates, or production teams in a cold-storage environment.

Skills & Competencies

• Strong leadership and employee development skills.
• Knowledge of warehouse operations, order selection processes, and inventory management.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
• Strong communication and problem-solving skills.
• Proficiency with Warehouse Management Systems (WMS), RF scanners, and Microsoft Office applications.
• Ability to analyze productivity data and improve operational performance.

Physical Requirements

• Ability to work in refrigerated cooler environments for extended periods.
• Ability to stand, walk, bend, and lift up to 50 pounds regularly.
• Ability to operate or become certified on material handling equipment such as forklifts and pallet jacks.
• Ability to work flexible schedules, including weekends, holidays, and overtime when required.

Key Performance Indicators (KPIs)

• Picker/selector productivity rates
• Order accuracy percentage
• On-time order completion
• Inventory accuracy
• Labor utilization and efficiency
• Safety performance and incident reduction
• Employee attendance and retention
• Customer service and fulfillment metrics

Work Environment

This position operates primarily within a refrigerated warehouse environment and requires regular interaction with warehouse personnel, management, and inventory control staff. The Cooler Production Supervisor is expected to lead by example and maintain high standards of safety, quality, productivity, and employee engagement.

Epic Personnel Partners LLC
Walk ins- Monday-Thursday 8am-4pm
Friday by appointment
View phone number on ziprecruiter.com
Thank you!

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