Spa Sales and Guest Service Associate

Spa Associate - Join the Hand & Stone North Wales TeamWelcome, Empower, Connect! At Hand & Stone, our mission is simple: to make each visit the best hour of our clients' month. As a Spa Associate, you'll be the first and last impression for every guest, creating exceptional experiences that keep clients coming back. This role is ideal for someone who enjoys building relationships, exceeding sales goals, and helping guests prioritize their wellness. If you're looking for more than a traditional front desk position and want an opportunity to grow with an industry-leading brand, we'd love to meet you.This role is more than answering phones and booking appointments. As a Spa Associate, you'll contribute directly to the success of the spa by helping guests find the services and memberships that best fit their needs.Earn $15-$25 per hour, including membership commissions, while building valuable sales, customer service, and leadership skills. Join the wellness industry's leader, backed by more than 20 years of success, with opportunities to advance into Lead Spa Associate and Assistant Manager roles.We understand the importance of work-life balance and offer a supportive environment designed to fit your lifestyle while providing consistency and stability. Current Schedule Available:Sunday: 9:00 AM - 5:00 PMMonday: 8:00 AM - 3:00 PMTuesday: 8:00 AM - 3:00 PMWednesday: 9:00 AM - 3:00 PMYour growth doesn't stop after onboarding. Hand & Stone provides ongoing coaching, live sales training webinars, and opportunities to develop leadership skills that can help advance your career within the spa industry.We believe supporting our team extends beyond the workplace. Enjoy a 10% weekly KinderCare childcare discount, along with personal-care savings and discounts through the LifeMart program.* *LifeMart benefits are available at spas participating through ADP.What You'll Do:Meet membership sales goals and earn commissions in addition to your base payBuild lasting relationships with members and guests through exceptional customer serviceEducate clients on memberships, services, enhancements, and promotionsDevelop a strong knowledge of our menu of services and wellness offeringsAnswer phones, schedule appointments, and assist guests throughout their spa experienceMaintain spa cleanliness and presentation standardsSupport daily operations and contribute to a positive, team-oriented culturePerform additional duties as assignedWhat Makes a Great Spa Associate?Passion for customer service and creating memorable guest experiencesStrong communication and relationship-building skillsConfidence discussing memberships, services, and promotionsMotivation to achieve sales goalsPositive attitude and team-focused mindsetAbility to multitask in a fast-paced environmentDesire to learn, grow, and advance professionallyJoin Our Team If you're passionate about helping people feel their best, enjoy connecting with others, and want to build a career with a growing wellness brand, we'd love to hear from you.Compensation: $15.00 - $25.00 per hour Hand & Stone Massage and Facial Spa