American Girl Tyson's Corner New Location- Retail Associate- Part Time

Position Summer Seasonal Sales Department Associate – American Girl Washington, DC Retail Store (McLean, VA). Part‑time, year‑round. Responsibilities Approach, acknowledge and assist customers promptly; handle multiple customers effectively. Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability. Share information on store events, promotions and activities with customers. Promptly and accurately process all point-of-sale transactions. Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges. Communicate merchandise and service needs to management on timely basis. Provide assistance to accomplish team and company goals. Qualifications Sales experience in the specialty retail or service industry, preferred. Must possess basic computer skills; some experience using a POS System, preferable. Experience working with children, preferred. Must be willing to work a flexible retail schedule, including days, nights and weekends. Mattel is an affirmative action/equal opportunity employer (F/M/Disability/Vet). Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. #J-18808-Ljbffr