Career Counseling Advisor IV

Primary Purpose Facilitates student success by providing superior customer service that increases student engagement and retention, as well as producing engaged alumni. Counsels students and provides educational and career guidance services. Job Category Exempt Hiring Range Commensurate with experience Pay Basis Annually Subject to Grant Funding? No Essential Job Functions Serves as the primary contact for career advisement issues/services for the Main and all Regional campuses. Acts as backup for management during their absence. Assists in carrying out grant objectives. Assists in formulating strategic business plans for the University and/or College. Provides career advisement to students and alumni as to choosing or changing a career direction, planning for graduate school, identifying career goals, establishing a plan of action, writing a resume or cover letter, preparing for an interview, conducting a job or internship search, and other issues related to the career planning process. Works with students and alumni to establish a plan of action to prepare for a successful career. Advises staff, students, and faculty on pre-professional advisement services available to undergraduate students; assists with the professional school search, application process, and submittal timelines; collaborates with students in the creation of professional school correspondence materials. Identifies appropriate assessment tools and facilitates assessments with students and alumni to identify their career interests, preferred work environments, and how to make decisions about career choices. Develops workshops and sessions on career development topics and soft-skill development. Prepares students for later educational experiences by encouraging them to explore learning opportunities. Develops, organizes and prepares materials for students to guide them through the job search process in their profession, and/or refers them to available resources. Instructs staff in career development techniques, such as job search and application strategies, resume writing, and interview skills. Maintains accurate and complete student records as required by laws, policies, and administrative regulations. Compiles, maintains, analyzes, and prepares reports on data related to activities such as student engagement and retention, academic progress, experiential learning, and/or career success. Identifies, develops, or evaluates communication strategies, based on knowledge of university objectives, market characteristics, and cost factors. Represents institution and/or assigned program(s) at community and campus events, in meetings with other institution personnel, and during accreditation processes. Promotes the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and/or professional associations. Establishes departmental assessment of operational policies and procedures; makes any necessary modifications, based on analysis of operations, demographics, and other research information, to continually improve services to students and alumni. Maintains or monitors departmental and/or program websites. Oversees the daily performance of assigned career development portal(s). Generates reports to audit data quality, ensure accuracy and system integrity, and increase productivity. Maintains data integrity and confidentiality. Compiles and studies occupational, educational, and economic information to assist students in determining and carrying out career and educational objectives. Ensures compliance with university policies and procedures; county, state, federal, and international regulations; professional association guidelines; and accreditation requirements. Completes special projects as assigned. Performs other duties as assigned or required. Job Requirements Required Knowledge, Skills, & Abilities Knowledge Psychology – General knowledge of human behavior and performance, individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Therapy and Counseling – General knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. English Language – Thorough knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Education and Training – General knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Customer and Personal Service – Thorough knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction. Skills Active Listening – Advanced skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking – Advanced skills in talking to others to convey information effectively. Reading Comprehension – Advanced understanding of written sentences and paragraphs in work-related documents. Social Perceptiveness – Advanced skills in being aware of others' reactions and understanding why they react as they do. Critical Thinking – Advanced skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Writing – Proficient skills in communicating effectively in writing as appropriate for the needs of the audience. Judgment and Decision Making – Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one. Active Learning – Proficient skills in understanding the implications of new information for both current and future problem-solving and decision-making. Complex Problem Solving – Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Service Orientation – Advanced skills in actively looking for ways to help people. Abilities Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Inductive Reasoning – The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events). Information Ordering – The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Physical Requirements Speech Recognition – Must be able to identify and understand the speech of another person. Speech Clarity – Must be able to speak clearly so others can understand you. Near Vision – Must be able to see details at close range (within a few feet of the observer). May be required to work nights or weekends. Travel – Must be able to travel on a daily and/or overnight basis. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards. Required Certifications/Licenses None Required Education Bachelor's Degree Required Experience Bachelor's degree and seven (7) years counseling/advising experience. --OR-- Master's degree and five (5) years counseling/advising experience. Is this a safety sensitive position? No Background Screening Required? No Sensitivity Disclaimer Nova Southwestern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. Equal Employment Opportunity NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status. #J-18808-Ljbffr