Automotive Service Advisor

Service Advisor

Wynn Volvo Cars is an award winning, family owned business since 1963. Nationally recognized as one of the best Volvo dealerships in the country. We are looking for a motivated and energetic Service Advisor to join our team.

Responsibilities:

• Greets customers promptly
• Obtains customer and vehicle information
• Clearly reports all vehicle symptoms as described by the customer
• Determines and recommends needed maintenance based on age, mileage, and vehicle history
• Prepares complete and accurate estimate of cost for labor and parts
• Establishes follow-up time
• Monitors the progress of each vehicle throughout the day, updating customers frequently
• Verifies that final invoice reconciles with work performed on the repair order
• Explains all completed work and charges to customers

Qualifications:

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• A desire for a long term career with a growing organization
• Personal and professional integrity
• ADP computer experience a plus

What We Offer:

• 401K
• Medical Benefits
• Profit Sharing
• Paid Training
• Paid Vacation
• Busy and growing shop

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Wynn Volvo Cars Norristown