Business Development & Sales Coordinator

About Creekside industries

Creekside Industries is a non-profit business division of The Arc Otsego that provides manufacturing, packaging, and assembly services, with 75% of its workforce made up of individuals with intellectual and developmental disabilities.

Position summary

We are seeking a motivated and results-driven Business Development & Sales Coordinator to expand our customer base, strengthen existing business relationships, and identify new opportunities for growth. This position plays a key role in increasing sales, developing strategic partnerships, and promoting Creekside Industries' services.

Key responsibilities

• Identify and pursue new business opportunities in manufacturing, packaging, assembly, and fulfillment services.

• Develop and maintain strong relationships with prospective and existing customers.• Conduct market research to identify potential customers, industry trends, and growth opportunities.

• Develop sales strategies and action plans to achieve business goals.

• Manage customer accounts, respond to inquiries, and resolve concerns professionally.

• Collaborate with internal teams to coordinate customer needs, pricing, scheduling, and service delivery.

• Track sales activities, maintain CRM records, and prepare reports and forecasts.

• Represent Creekside Industries at customer meetings, trade shows, and networking events.

Qualifications

• Bachelor's degree in business, economics, or a related field; OR an associate degree in a related field with two years of sales experience; OR five years of equivalent business development, sales, or marketing experience. Equivalent combinations of education and experience may be considered.

• Strong communication, negotiation, organization, and relationship-building skills.

• Experience in sales, marketing, or business development, preferably within manufacturing.

• Proficiency in Microsoft Office and the ability to learn CRM and other business software.

• Ability to work independently, manage priorities, and meet sales objectives.

• Valid New York State driver's license and acceptable driving record.

• Willingness to travel for customer visits, meetings, and industry events, including occasional overnight travel.

Compensation and commission opportunities

$22.50 per hour ($46,800 annually), plus commission. Estimated total annual compensation at target sales performance is approximately $82,000, with additional earning potential for exceeding sales goals.

All commission earnings are governed by the terms and conditions of the Agency's commission plan, which may be modified from time to time at the Agency's discretion. Actual earnings will vary based on sales results, performance metrics, and other applicable plan requirements.

What we are looking for

An outgoing, self-motivated professional who enjoys building relationships, identifying opportunities, and driving business growth. The ideal candidate is organized, proactive, customer-focused, and enthusiastic about contributing to a mission-driven organization.

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