Senior Associate, Workflow Automation

Senior Associate, Workflow Automation

Denver, Colorado, United States

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, andultimatelysave time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed togetherno matter where they're based. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As an Associate Builder, you are a curious and adaptable professional with a passion for using modern technology to improve real-world workflows. You thrive in ambiguity and actively seek out opportunities to make work more efficient and impactful. You begin by getting to know the businesshow it operates and where teams need the most supportand then apply that understanding to build tools that optimize operations. You are a hands-on builder who enjoys uncovering challenges and creating lasting value through digital tools. You must be in or near the Denver area, and you will be in office 3 days per week.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What You Do Each Day:

• Design and build AI-enabled workflows and digital solutions from scratch
• Identify and diagnose inefficiencies within assigned business functions
• Implement scalable process improvements using no-code/low-code tools and AI
• Embed within cross-functional teams as a hands-on solutions builder
• Research and test emerging AI tools to solve real business problems
• Translate team-specific challenges into problem statements solvable with automation
• Document findings and present digital prototypes to stakeholders
• Manage assigned projects to deliver consistent, high-quality results on time
• Measure and evaluate the impact of the digital solutions you implement
• Proactively bring new capabilities to the business before they are requested

Qualifications:

• 4+ years of professional experience, or equivalent work experience
• 1-2 years experience using AI or automation tools to increase quality and efficiency of work; prefer 2+ years working with automation tools (i.e. Zapier)
• Familiarity with one or more generative AI platforms (i.e. ChatGPT, Gemini, Claude...)
• Experience in building automations (i.e. Zapier, n8n, Airtable...)
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
• Bachelor's degree or equivalent work experience

What Will Help You Succeed:

• Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and possess a demonstrated history of successfully pivoting or starting over in life and work
• Adaptability and openness to new challenges
• Strong sense of initiative and accountability
• Comfort with ambiguity and a proactive learning mindset
• Confidence in building and maintaining effective relationships with stakeholders
• High-level presentation skills with the ability to communicate ideas clearly

Location Dependent Information:

This role is open to candidates, with an expected base salary range of $85,000-$100,000. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth.

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.