Systems Administrator II

Systems Administrator IIJoin a team where your work matters. We are excited to reopen our search for a Systems Administrator II due to internal employee movement and changes in applicant circumstances. We remain committed to finding the right candidate and look forward to connecting with interested applicants.At DDRC, technology plays a critical role in supporting services that empower individuals with intellectual and developmental disabilities. The Systems Administrator II serves as a technical leader responsible for maintaining, enhancing, and supporting the organization's IT infrastructure while partnering with staff across the agency to improve business operations and user experience.Benefits & Perks4-Day Work Week (Monday–Thursday)Medical Insurance Individual coverage for only $30/month$750 deductible100% coverage after deductibleDental & Vision Insurance401(k) with 3% Employer MatchVacation and Sick Leave Accrue ImmediatelyPaid HolidaysTuition ReimbursementPublic Service Loan Forgiveness (PSLF)-Eligible EmployerPosition SummaryThe Systems Administrator II serves as a lead technical resource responsible for the design, administration, maintenance, and continuous improvement of DDRC's technology systems and applications. This role collaborates with employees across the organization to provide technical support, deliver user training, troubleshoot complex issues, and implement system enhancements that support business needs and organizational goals.Key ResponsibilitiesDeploy, configure, maintain, and optimize Windows servers in both on-premises and Microsoft Azure environments.Administer and support workstations, mobile devices, and enterprise applications.Perform system updates, patch management, monitoring, backups, and disaster recovery activities to ensure system availability and security.Collaborate with IT team members to manage and monitor network infrastructure, including switches, firewalls, routers, VPNs, and related technologies.Provide responsive technical support while helping monitor service desk performance, trends, and issue resolution.Manage user accounts, permissions, and access controls through Active Directory, Group Policy, scripting, and other tools.Support cybersecurity initiatives and help protect organizational data and intellectual property.Assist with technology planning, system improvements, and implementation of new solutions.QualificationsRequiredBachelor's degree in Computer Science, Information Technology, or a related field.Six (6) years of progressively responsible systems administration experience, or an equivalent combination of education and experience.Experience managing or supporting IT service desk operations.Strong knowledge of Microsoft 365/O365 administration and support.Experience supporting Windows Server environments and enterprise IT infrastructure.PreferredExperience with Microsoft Azure administration.Experience with network infrastructure and security technologies.Strong troubleshooting, communication, and customer service skills.Experience working in a collaborative, service-oriented environment.Our CultureAt DDRC, we are committed to creating an environment where individuals with intellectual and developmental disabilities are supported, empowered, and treated with dignity and respect. Every interaction reflects our commitment to choice, inclusion, and opportunity.We value collaboration, innovation, and long-term career growth. In fact, our employees stay with us for an average of nine years, a reflection of our supportive culture and meaningful work.About DDRCSince 1964, DDRC has been dedicated to empowering individuals with intellectual and developmental disabilities (IDD) and supporting their families. With more than 200 employees, we provide a wide range of services including Early Intervention, residential services, employment support, and community programs.Our mission is grounded in inclusion, opportunity, and helping every person reach their fullest potential.Equal Opportunity EmployerDDRC is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by applicable law.Ready to Join Us?If you're looking for a rewarding technology career that offers work-life balance, stability, professional growth, and the opportunity to support a meaningful mission, we'd love to hear from you.Apply today and become part of a team making a difference every day.