Automotive Service Advisor

Automotive Service AdvisorNewton Motor Group is looking for an Automotive Service Advisor to join our growing team!Who We Are:We are Newton Motor Group. We are a privately-owned auto group that has received numerous awards from DealerRater, Automotive News, Tennessee's Top Workplaces, and JD Power! We have dealerships in Alabama, Kentucky, and Tennessee that focus on providing a stress-free and enjoyable buying experience for customers seeking modern automotive solutions and maintenance services. We do this by:Being family-oriented with a genuine and welcoming work environment.Creating an inclusive and diverse culture of talented people.Offering a variety of opportunities for financial success and career growth. Investing in and supporting charitable causes as well as civic engagements in our communities.What We Offer:Competitive Compensation PlanCareer Growth OpportunitiesWork / Life BalanceFlexible SchedulesPaid HolidaysPositive Work CultureHealth Benefits (Medical, Dental, Vision)Financial Savings Plan (401K)Opportunity to Pick-Up Additional HoursEmployee Vehicle Purchase and Service DiscountsOngoing Training and EducationResponsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersRequirements:Proven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantVery energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsNewton Motor Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.