Warehouse Manager

About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Job Description The Warehouse Manager provides critical leadership to ensure the high-volume facility functions with maximum efficiency, safety, and strict compliance with state regulatory standards. Reporting directly to the Director of Warehouse Operations, this role requires a hybrid leader who balances inventory data control and team leadership with hands‑on technical equipment processing. The primary responsibilities of this position include but are not limited to oversight of and participation in cleaning, refurbishing, repairing, testing, assembling, disassembling, and moving Video Gaming Terminals (VGT), Redemption Terminals (RT), Amusement Equipment, and Automated Teller Machines (ATM). Additionally, the Warehouse Supervisor will assume Warehouse Manager duties when the Manager is unavailable. Duties and Responsibilities Technical Operations & Refurbishment Manage asset preparation: Oversee and direct VGT, Amusement equipment, ATM, and redemption machine cleaning, refurbishment, repair, testing, and final preparation for shipment and field deployment. Optimize hardware reclamation: Oversee the disassembly of obsolete and/or damaged equipment, ensuring removed parts are cleaned, tested, and inventoried for future use. Regulatory Compliance & Governance Enforce IGB transport compliance: Serve as the accountable authority for Request to Transport (RTT) policies; verify serial numbers and IGB assigned numbers match paperwork precisely. Audit compliance workflows: Guarantee all RTT paperwork is scanned, recorded, and successfully transmitted to the Compliance department. Standardized technical tracking: Establish quality controls for preparing and affixing serial labels, quality assurance checklists, and software tracking labels onto VGTs. Systems & Inventory Strategy Govern data integrity: Oversee team utilization of Salesforce to ensure VGT status, configuration changes, and physical locations are accurately recorded. Lead asset tracking: Design, schedule, and lead comprehensive inventory audits of all VGT assets within the facility. Strategize product placement: Assess VGT appearance, condition, and history, collaborating directly with the Customer Experience team to ensure assets are optimally paired with gaming locations. Logistics, Safety & Facility Leadership Direct freight workflows: Oversee and optimize the workflow for loading and unloading machines, equipment, and parts from transport vehicles. Maintain facility standards: Accountable for warehouse organization, safety protocols, and cleanliness, ensuring the facility meets corporate and OSHA standards. Manage fleet machinery: Ensure warehouse staff are trained and certified to operate forklifts, hand trucks, pallet jacks, and other labor-saving equipment. Execute operational support: Perform other high-level duties as required to support fluctuating business needs. Qualifications Education High School Diploma or GED required. College Degree in Supply Chain, Logistics, or Business preferred. Experience & Licensing Minimum of 4 years of experience in a fast‑paced warehouse or technical asset environment. Minimum of 2 years of direct supervisory or team leadership experience. Previous experience in warehouse management and logistics desired. Previous experience servicing VGTs, RTs, Amusements, or ATMs desired. Minimum of 21 years of age. Ability to obtain and maintain an Illinois Gaming Board Terminal Handler's License. Valid Driver's License with a clean record. Skills & Competencies Strong organizational, problem‑solving, and analytical skills to manage priorities and workflow. Ability to understand and follow written and verbal instructions. Proficient with basic PC skills; Salesforce experience preferred. High accuracy in asset tracking, serial verification, and compliance paperwork. Physical Demands and Work Environment Physical Demands: Frequently moves around the warehouse. #J-18808-Ljbffr