Practice Medical Receptionist - Psych - Support Staff Psych

Location : CHA Malden Care Center

Category : Clerical and Administrative Support

Department : Psych - Support Staff Psych

Job Type : Full Time

Union Name : CH Laborers 380

Work Schedule: Day / Evening

Length Of Shift(s) In Hours : 8

Shift Details: Mon-Fri

Hours/Week: 40.00

Weekend Requirements: n/a

Holiday Requirements: floating holidays

On Call Requirements: n/a

Department Description

Exciting opportunity to provide new models of care for CBHC Outpatient Psychiatry including day and evening services. The new CHA CBHC Malden program provides behavioral health evaluation, resource referral, and treatment services for individuals of all ages.

Summary

Performs a wide range of administrative and support functions for the

department. Acts as the link between the health provider, the patient, and other

Alliance departments, outside service agencies and consulting providers. Serves

as a primary point of contact for patients and visitors in an outpatient unit and

provides excellent customer service through clear communication.

Other Information

• Education/Training: High School Diploma; some college preferred
• Linguistic Capabilities: Knowledge of a second language preferred
• Work Experience: Preferably one-year experience, preferably in a medical setting
• Skills: Excellent customer service skills and telephone etiquette
• Knowledge of Medical Terminology preferred
• EPIC experience preferred
• Physical Skills: Sufficient mobility to negotiate physical plant layout
• Strength and endurance to work continuously for 4-5 hours at a time
• Ability to enter data into computer up to 5 continuous hours
• Ability to carry, push or lift equipment up to 20 lbs
• Ability to respond to appropriately urgent patient care needs
• Working Conditions and Physical Environment:
• Fluorescent, incandescent and natural lighting.
• High volume of patient traffic.
• Close quartered and shared workspace.
• Potential exposure to blood, blood products, body fluids, electrical and chemical hazards

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.