Clinical Scheduling Coordinator

Clinical Scheduling Coordinator

Are you compassionate, dependable, and eager to make a difference in patients' lives? Waters Edge Dermatology is expanding and looking for dedicated Clinical Scheduling Coordinators to join our team across multiple locations. If you thrive in a fast-paced environment and value professional growth, this is your opportunity to build a rewarding career with respected dermatology practice.

About Us: Waters Edge Dermatology serves thousands of patients across South-Central Florida. We pride ourselves on exceptional patient care, staff development, and a supportive work environment that recognizes and rewards your efforts.

Position Overview: As a Clinical Scheduling Coordinator, you will play a vital role in coordinating patient care, managing communication, and supporting our healthcare providers. Your dedication will directly impact patient satisfaction and efficient clinic operations.

Key Responsibilities:

• Provide exceptional customer service aligned with Waters Edge Mission, Credo, and Values.
• Schedule patient visits and coordinate referrals outside of the practice as needed.
• Communicate biopsy results in timely and accurately explain diagnoses and treatment plans.
• Verify insurance details, obtain authorizations, and ensure proper billing processes.
• Follow up promptly on phone calls and messages.
• Log, track, and maintain up-to-date records of biopsy results in EMR.
• Document all communications thoroughly in EMR and follow through on necessary actions.
• Collaborate effectively within a team environment.

Qualifications:

• High School Diploma or Equivalency required.
• 2-3 years of experience preferred.
• Strong typing and computer skills, proficient in EMR.
• Excellent communication, customer service, and patient care skills.
• Dependable with a positive attitude and strong work ethic.
• Prior experience in medical communications or dermatology is a plus, but not mandatory.

What We Offer Team Wise:

• Comprehensive staff training and development programs.
• Employee recognition and appreciation initiatives.
• Ongoing educational and advancement opportunities.
• An enriching career path within a supportive team environment.

We offer competitive salaries and benefits:

• Medical, Dental, and Vision available after 30 days of hire
• Short-term disability and life insurance, and many ancillary options.
• 401k available after 90 days of hire
• Excellent growth and advancement opportunities
• Bonus incentive program

If you're committed to providing outstanding patient service and want to grow in a thriving practice, we want to hear from you!