Customer Service Representative

Responsibilities Processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service. Safeguarding patient privacy by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations. Qualifications Proof of High School Diploma or GED. Able to use fax, copier, and scanning machine. Strong documentation, communication, and customer service skills. Self‑motivated, dependable, and able to work independently or as part of a team. Proven ability to maintain productivity, utilization, and quality performance standards. Experience Level Entry Level. Job Type & Location Contract to Hire position based out of Evanston, WY. Fully onsite. Pay and Benefits Pay range: $18.00 - $19.00/hr. Benefits may include: Medical, dental & vision. Critical Illness, Accident, and Hospital. 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available. Life Insurance (Voluntary Life & AD&D for the employee and dependents). Short and long‑term disability. Health Spending Account (HSA). Transportation benefits. Employee Assistance Program. Time Off/Leave (PTO, Vacation or Sick Leave). Application Deadline This position is anticipated to close on Jun 24, 2026. Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr