Manager, Investment Operations

Join Western & Southern – Somewhere You Want to Be Western & Southern is somewhere to grow, lead, win and do good for others. Our supportive culture, continuous learning opportunities and connection to our local communities make our company the ideal place for a career. For more than 137 years, our long-term success has been fueled by a deep commitment to customer service and our community. Headquartered in Cincinnati, W&S is a Fortune 500® company recognized as one of America’s Best Midsize Employers by Forbes. Our commitment to career growth and employee development earned us a top 100 ranking on the American Opportunity Index (AOI). We are dedicated to creating opportunities for our associates to grow and succeed. We take pride in our award-winning talent development team and our recognition as a Top 10 Military Friendly Employer and Top Spouse Employer. Hear what our associates say about their experience at W&S! Our Culture: Excellence and Collaboration Western & Southern is built on a culture of integrity, top-notch performance, teamwork and collaboration. We’re committed to hiring and developing professionals who strive for excellence, demonstrate strong ethics and make fact-based decisions. Our associates are empowered to chase their career dreams while being supported every step of the way. A Day in the Life of a Manager, Investment Operations The Manager, Investment Operations is responsible for leading the reconciliation and corporate actions functions, including oversight of associates, prioritization of projects, and management of day-to-day operational activities. This role ensures the timely and accurate reconciliation of portfolios and transactions across internal systems and custodian banks, while overseeing the processing of domestic and international corporate actions. The Manager drives process improvements, strengthens operational controls, and partners across the organization to support investment operations for the Institutional business line. Duties & Responsibilities Oversees the daily and monthly reconciliation of transactions, positions, and cash between internal systems, Bloomberg, and custodian banks across approximately 350 accounts held at 30 custodians. Leads the daily processing, validation, and communication of domestic and international corporate actions, ensuring timely and accurate application of mandatory and voluntary events. Monitors operational workflows, identifies exceptions, and ensures issues are researched, resolved, and escalated appropriately. Develops and implements process improvements that increase efficiency, strengthen operational controls, and reduce operational risk by maximizing the effective use of technology and automation. Establishes and maintains procedures and controls to support accurate reconciliation and corporate actions processing. Partners with custodians, portfolio management, trading, compliance, client service, and technology teams to resolve operational issues and support business initiatives. Participates in the hiring process for new associates and leads onboarding, training, coaching, and ongoing development of team members. Partners with the Director, Investment Operations on departmental strategy, priorities, resource planning, and continuous improvement initiatives. Supports internal and external audits, regulatory examinations, and due diligence requests by providing operational documentation and subject matter expertise. Oversees special projects, system implementations, and operational initiatives that enhance scalability, efficiency, and service quality. Premier Benefits to Support You We offer a comprehensive benefits package, including: Medical, dental, vision, and life insurance. 401(k) savings plan with pension options. Paid time off increasing with tenure. Tuition reimbursement and individualized career development plans. Parental leave and maternity leave with a 4-week transition back to work. Access to on-site amenities like a fitness center, cafeteria and more. Extensive employee discount program. Western & Southern is not just a place to work—it’s somewhere to grow, lead, win and make a difference in your career and community. Learn more at #J-18808-Ljbffr