Remote Performance Intelligence Analyst
Sonova Group
New York, NY
- Remote job
Sonova Group is seeking a Performance Analytics Specialist to deliver actionable data insights across North America call center operations. This remote role supports the United States and Canada, with up to 10% travel. You will develop dashboards, manage reporting packages, and collaborate with Operations, QA, Training, Workforce Management, Marketing, BPO Partners, and Leadership to improve scheduling, conversions, CSAT, NPS, and revenue growth. #J-18808-Ljbffr Sonova Group
Vacancy posted 3 days ago
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