Bay Host (Server)

Job Description

Job Description

Description:

Bay Host (Server): Five Iron Golf – Coral Gables

Location: Coral Gables, FL | Operated by Sunshine Coral Gables, LLC

Five Iron Golf – Coral Gables, a franchised location operated by Sunshine Coral Gables, LLC is the region’s premier indoor golf and entertainment experience, offering a lively and welcoming environment for all guests. Our mission is to make golf inclusive and accessible while delivering exceptional food, beverage, and customer service experiences.

Servers at this franchise location play a key role in ensuring each guest’s visit is seamless, fun, and memorable. Beyond taking orders, Servers guide guests through the menu, make thoughtful recommendations, and contribute to an upbeat, engaging atmosphere.

Key Responsibilities

- Follow service standards for guest engagement, including prompt drink service and upselling techniques.
- Accurately take food and drink orders and enter them using POS system.
- Serve food and beverages courteously, efficiently, and in a timely manner.
- Maintain thorough knowledge of the menu, promotions, and beverage offerings.
- Monitor guest satisfaction throughout the experience and address concerns promptly.
- Maintain a clean and guest-ready environment around tables, simulators, and shared spaces.
- Assist guests with the use of golf simulators and other facility features as needed.
- Verify guests’ legal drinking age and follow all alcohol service laws and serve alcohol responsibly.
- Support pre-shift preparation and end-of-day closing responsibilities.
- Maintain knowledge of all current offerings, promotions, and technology used in the facility.

- Maintain necessary food and alcohol server certifications required.

Benefits (for Full-Time Employees*)

- Health, Dental, and Vision Insurance*

- Long and Short-Term Disability*
- 401(k) Program*
- Free meals while working

Position Details

Job Type: Non-Exempt, Part-Time Variable Hours

Schedule: Hours vary weekly, with emphasis on nights and weekends

Equal Employment Opportunity Statement

Sunshine Coral Gables, a franchisee of Five Iron Golf, is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. We provide Equal Employment Opportunity to all employees and applicants and comply with all applicable federal, state, and local laws governing nondiscrimination. Sunshine Coral Gables, LLC will consider all requests for reasonable accommodations as required by law.

Disclaimer: This Five Iron Golf location is independently owned and operated by Sunshine Coral Gables, a licensed franchisee of Five Iron Golf. Employment decisions at this location are made solely by Sunshine Coral Gables, LLC.

Required Qualifications

- 1 year high volume Server experience required.

- Energetic, team-oriented, and guest-focused.

- Positive attitude and strong verbal communication skills.

- Ability to thrive in a fast-paced environment.

- Ability to stand, walk, and bend for long periods.

- Must be able to lift up to 50 lbs.

- Must meet state/local requirements for alcohol service certifications.

- Must be able to work evenings, weekends, and holidays as scheduled.