Business Systems Analyst

Overview

Applications are currently being accepted for two Business Systems Analyst positions in the Educational Services Division's Student Services department, located at District Admin Office. Hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Selected candidates must be willing to adjust work days/hours based on the department's needs.

San Diego Community College District

Closing Date: 2/17/2022

Position Number: 00120148 00120297

Location: District

Position Type: Classified

Major Duties And Responsibilities

• Perform complex cross-departmental functional analysis including setup, mapping, testing, and troubleshooting of the student information system to recommend implementation practices.
• Perform complex functional analysis of computer applications including report functions, assessment, scanning, and component testing.
• Develop business process modifications and determine strategic solutions to provide consistency; Prepare business process documentation, write test scripts and lead testing, and identify fixes or corrections.
• Provide technical support and expertise for the student information system, including troubleshooting and resolving application database problems. Serve as a liaison with application developers and Information Technology staff to solve complex procedural, operational, and technical problems.
• Provide training to district staff responsible for end-user training. Develop and compose procedures, user manuals, and training material to maintain consistency of system use throughout the District.
• Write, modify, and generate ad hoc queries and reports. Prepare various reports and summaries for management and/or users.
• Set up and maintain security profiles for system users.
• Collaborate and consult with other areas in the organization.

Note: an employee may be transferred to any site at the option of the Chancellor.

Qualifications

Major Responsibilities:

Desired Qualifications

Knowledge

• Complex student information systems (e.g. PeopleSoft, Banner, Ellucian).
• One or more student services functions, including admissions, academic advising, curriculum development, class scheduling, registration, student records.
• District organization, operations, policies, and objectives.
• English usage, grammar, spelling, punctuation, and vocabulary.
• Laws, codes, regulations, and policies related to specialty areas.
• Modern office practices, procedures, and equipment, including computer hardware and software.
• Principles, practices, methods, and terminology used in assigned functional areas. Research methodology, statistical analysis, report preparation, and presentation.

Skills And Abilities

• Analyze situations accurately and adopt an effective course of action.
• Communicate effectively both orally and in writing.
• Conduct research studies, analyze facts and data, develop recommendations, and prepare written reports.
• Create and develop queries and reports from a student information system.
• Develop documentation and provide training to other district staff.
• Develop procedures and user manuals.
• Establish and maintain effective working relationships with others.
• Exercise independent judgment in assigned areas of responsibility.
• Interpret, explain, and apply laws, rules, policies, and procedures.
• Learn various student information systems and administrative systems.
• Operate computers and business-related software, including word processing, spreadsheets, and databases.
• Plan and organize work.
• Work independently with little direction.

Training And Experience

• Three to five years of increasingly responsible experience involving information systems analysis, including advising clients on technology solutions and conducting business process analyses, and troubleshooting large and complex software applications.

Licenses

Pay Information

Range 11 ($5,526.81- $9,227.23) per month based on the current Supervisory and Professional Employees’ Association – Salary Schedule A. Initial salary placement is commensurate with related experience and promotional rules. The District offers a comprehensive fringe benefit package including employer paid: medical, dental, and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the SPAA – Supervisory & Professional Administrators Association Handbook. This position is FLSA Non-Exempt and may accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements and handbooks, and more information about terms and conditions of employment to include salary and benefits.

To apply, visit:

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

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