Assistant Food & Beverage Manager

Job Description

Job Description

Property: Delta Hotels Matteson Chicago & Fairfield Inn & Suites Matteson Chicago
Managed By: Garnet Hotels
Location: 500 Holiday Plaza Drive, Matteson, IL 60443

 

Position Summary

Garnet Hotels is seeking an energetic and service-focused Assistant Food & Beverage Manager for our dual-brand Marriott property in Matteson, Illinois.

This position supports daily operations for Applebee’s, hotel breakfast service, banquet functions, lounge operations, and other Food & Beverage outlets. The Assistant Food & Beverage Manager will help lead associates, maintain service standards, address guest needs, and ensure smooth and efficient operations.

This is a hands-on leadership position requiring approximately 80% of scheduled working time to be spent actively supporting outlet operations.

Key Responsibilities

• Support the Food & Beverage Manager with daily outlet operations. 
• Maintain a visible leadership presence during meal and event periods. 
• Lead by example and provide excellent guest service. 
• Coach associates on Marriott, Applebee’s, and Garnet Hotels standards. 
• Conduct pre-shift meetings when assigned. 
• Assist with associate training, development, and recognition. 
• Monitor service quality and respond promptly to guest concerns. 
• Assist with scheduling and labor management. 
• Support inventory control, purchasing, receiving, and cost management. 
• Help ensure banquet events are properly staffed and executed. 
• Monitor outlet cleanliness, organization, and service readiness. 
• Ensure compliance with health, sanitation, food-safety, and liquor regulations. 
• Support employee coaching, accountability, and performance-improvement efforts. 
• Partner with hotel leadership to improve guest satisfaction and operational performance. 

Qualifications

• Minimum three years of Food & Beverage supervisory or management experience, preferably in a hotel or full-service restaurant. 
• Strong knowledge of restaurant, banquet, bar, and hotel Food & Beverage operations. 
• Excellent leadership, communication, and guest-service skills. 
• Ability to coach and motivate associates. 
• Ability to multitask in a fast-paced environment. 
• Experience with scheduling, labor management, inventory, and cost control is preferred. 
• ServSafe Food Manager certification or ability to obtain it upon hire. 
• BASSET certification or ability to obtain it upon hire. 
• Ability to work mornings, evenings, weekends, and holidays. 
• Marriott experience is preferred. 
• Applebee’s or casual-dining experience is a plus. 

What We’re Looking For

We are seeking a hands-on leader who enjoys working alongside the team. The ideal candidate is proactive, organized, dependable, and committed to developing associates while creating memorable guest experiences.

Benefits

• Competitive Salary 
• Marriott hotel travel discounts, subject to eligibility 
• Career-development and advancement opportunities 
• Supportive leadership team 
• Collaborative and service-focused work environment 
• Opportunity to grow within a premier dual-brand property 

Equal Employment Opportunity

Delta Hotels Matteson Chicago and Fairfield Inn & Suites Matteson Chicago, managed by Garnet Hotels, are Equal Opportunity Employers. Employment decisions are based on qualifications, merit, and business needs without regard to any status protected by applicable law.