Clinical Services Supervisor | Bayou Vista
Odyssey House Louisiana, Inc.
Job Summary Odyssey House Louisiana,Inc. is seeking a full-time Clinical Service Supervisor. The schedule for thisposition is Monday- Friday 8am-5pm, including being on-call for emergencysituations. The Clinical Services Supervisor is responsible forperforming a wide variety of administrative and clinical tasks. The ClinicalServices Supervisor will assume a leadership role within the treatment team andassumes several key responsibilities in client care, staff training, and thesupervision of all program components to include ancillary departments toinclude admissions. Responsibilitiesand Duties meet all Louisiana Department of Health (LDH)and contractual requirements for client care and client record standards; ensure audits of charts are conductedquarterly according to Council on Accreditation (COA) requirements and agencypolicy and ensure these audit reports are maintained for review; ensure psycho-social screens are complete,signed by an LMHP, and in the client record; ensure that clients receive quality ofcare, document evidence of quality of care, and implement and documentcorrective actions in the event that quality of care needs improvement; work with all insurance providers toensure proper authorizations and maintain proper documentation for billing; prepare all billing on a daily, weekly, ormonthly basis as assigned by the Program Manager; ensure that the facility is clean, safe,and in good working order and report any safety concerns immediately to the ProgramManager; oversee the operations of the program inthe event the Program Manager is unavailable; directly supervise the counselors, ensurethe positions are filled and that weekend responsibilities are being performed;and Must read and implement allcontract requirements as well as the requirements of all other regulatingauthorities including LDH and COA. Must review and retain knowledgeof agency policies and procedures and ensure policies and procedures arepracticed and enforced. Responsible for maintaining and updating programoperations manual related to clinical issues. Responsible for reviewing andimplementing COA standards. Maintain accurate charts that haveat a minimum: Initial treatment plan, assessments that are appropriate andcomplete, proper signatures on documents, discharge summaries and plans,quality of chart information must be what is expected of a master’s levelclinician (problem statements, goals, measurable objectives,intervention-description of what counselor will do for client, target dates,completion dates, etc.). These documents will contain all of the requiredcomponents as outlined in the LDH Minimum Standards for Substance abuseFacilities. Responsible for developing andimplementing staff training. Responsible for ensuring that allnew employees receive new employee orientation training, as well as ongoingtraining at least 3 hours of training per quarter. Ensure that clinical staff istrained on how to keep charts in compliance with requirements, conduct groupand individual counseling sessions as well as education services for the clientpopulation. Must maintain the agency cellphone on their person at all times. Ensure phone is set up properly and inworking order and regularly check and return calls. Ensure authorizations are accurateand done in a timely manner. Work with other agency departmentssuch as finance, billing, and human resources in a cooperative manner and beresponsive to the needs of these departments as appropriate. Assume a leadership role on thetreatment team and in weekly staff meetings. Participate in clinicaldiscussions. Assist subordinate staff concerning treatment approaches. Be available for audits andresponsible for corrective actions for audits as well as maintaining on fileall audits, corrective actions, and correspondence concerning audits. Maintain a case load of clients. Maintain the client census.Monitor and ensure timely movement of clients through the treatment program. Assist with ensuring incidents arereported properly and to the proper authorities. Perform other duties as assigned MINIMUMQUALIFICATIONS Master’s level licensed counselor Knowledge of substance abuseservices including ASAM criteria At least one year of supervisoryexperience in a clinical setting Ability to function independentlywith a minimum of direct supervision Proficient in MS Office Suite Ability to complete reportingrequirements in a timely manner PREFERRED QUALIFICATIONS Preferred qualifications include the following: LPC-S, LCSW, LPC-S, or equivalentlicense with clinical experience 2 plus years of supervisoryexperience in a clinical setting Compensation and Benefits CompetitiveCompensation and Benefits package includes insurance (health, dental, vision,life, long-term and short-term disability), leave benefits and 401k match. #J-18808-Ljbffr Odyssey House Louisiana, Inc.
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