Spa Supervisor

Join the team at The Boar's Head Spa as a Spa Supervisor and play a vital role in delivering exceptional wellness experiences to our guests. We are seeking a dedicated and professional leader who is passionate about customer service, wellness, and team management. This is an excellent opportunityto contribute to a luxurious environment that promotes relaxation, health, and well-being. Key Responsibilities: - Oversee daily operations of the spa, ensuring smooth and efficient service delivery - Supervise and support spa staff, including therapists, receptionists, and other team members - Ensure high standards of customer service and guest satisfaction - Manage appointment scheduling, retail sales, and inventory control - Maintain cleanliness, safety, and hygiene standards in all spa areas - Handle guest inquiries, complaints, and feedback professionally and promptly - Assist in staff training, development, and performance evaluations - Collaborate with management to develop promotional strategies and special packages - Ensure compliance with health and safety regulations and spa policies Requirements Skills and Qualifications: - Proven experience in spa management or supervisory roles within the wellness or hospitality industry - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Knowledge of spa treatments, products, and industry standards - Ability to multitask and work efficiently in a fast-paced environment - Customer-focused attitude with a professional demeanor - Flexibility to work weekends, evenings, and holidays as needed - Relevant certifications or licenses in spa therapy or management are a plus At The Boar's Head Spa, we foster a culture of excellence, growth, and well-being. Join our team and be part of a luxurious environment dedicated to enhancing our guests' relaxation and health. We offer competitive compensation, ongoing training, and opportunities for career advancement.