Receptionist I - Part-Time

About Us IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year. About The Team About the team - Yard Operations We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives. Job Description The Part-Time Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. The duties include answering and transferring phone calls to employees, directing customers accordingly to various departments as requested. The Receptionist will provide a wide variety of support. Responsibilities Answer and direct incoming calls accordingly to various departments Assist staff and on-site visitors with check-in and procedures and direct accordingly Ensure that superior customer service is always delivered to all customers, internal and external Assist and provide support to the Mailroom as needed Provide additional administrative support as needed for on-site meetings and conferences Perform various duties as assigned Work within a team and maintain an open line of communication Support of the security team as required Order and stock office supplies, as needed Qualifications Previous work experience (2 years) where you worked in-person with customers High school diploma or equivalent education Experience using computers, and able to learn to use new technology and software A commitment to providing fantastic customer service Able to work well and maintain a positive attitude in high-pressure situations A full-time, in office position A friendly, outgoing, patient personality #J-18808-Ljbffr Ritchie Bros.