Network Management Specialist II

Oklahoma Tourism and Recreation Department Network Management Specialist II Job Posting Title Network Management Specialist II Agency 090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV Supervisory Organization IS-Network Full/Part-Time Full time Job Type Regular Compensation Full‑time 40‑hour work weeks. Support the Information Services Division. Salary up to $75,000 based on education and experience. On‑site position located in Oklahoma City, OK. Job Description As a Network Management Specialist II with OMES you will enjoy: Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually. A Network Management Specialist II, also known as a Cable Installer or Networking Cable Installer, is a professional who builds, repairs, and coordinates with outside vendors to establish and maintain the infrastructure of all state telecom networks, such as Local Area Networks (LANs), Wide Area Networks (WANs), and Wireless Point to Point (P2P) technologies. Position Responsibilities Choose and verify cable pathways, conduct site surveys for clients, assist in designing, creating and implementing standards and specifications, oversee the progress of cabling projects outsourced to third‑party contractors, maintain all documents related to cabling infrastructure, carry out installation of cable supports and pulling network cable pathways, testing and troubleshooting copper installations, troubleshoot cabling issues, install IP devices, terminate phone jacks and distribution frame, establish and troubleshoot video, audio, and IP networks, and provide to the organization’s sales team material and labor estimates. Utilize an understanding of the different types of cables and how they work together to create a successful network. Knowledge of LAN/WAN systems to help in the design of internal and external networks, and to test and assess network systems to eliminate problems and make improvements. Perform racking and stocking of network devices as required in network closets. Provide support to network infrastructure service group with all moves for issues that may occur and require physical access such as running a new patch and replacing a patch. Ensure that materials needed to perform daily duties are properly organized and cables are partly stocked. Improve existing installation and troubleshooting procedures, monitor and troubleshoot networks and server infrastructure, install network cabling, hardware, and software, and handle backup and restoring processes for critical systems. Communicate status and alerts to all relevant departments and escalating issues to on‑call personnel. Provide test equipment required for testing all new and suspected faulty cable connections and cable infrastructure; test and measure fibers and replace identified faulty fiber cables. Enjoy solving complex problems and using computers and tools. Have strong aptitude for learning, as well as strong math skills and ability to work alone and in a team. Physical Demands and Work Environment Physical demands include the ability to bend, crouch, stoop, sit and/or lift objects weighing 50 pounds or more daily. The position uses manual equipment, including dollies and carts. Must have strong analytical and problem‑solving skills, work with a team or independently, be willing to work overtime and be ready to travel as the need arises. Education and Experience Requirements include two years of experience involving the installation, operation, repair or maintenance of a voice or data network; completion of a technical school or vendor training in Computer Operations/Networking Technology; or professional certification such as CCNA, JNCIA and CompTIA Network+. Knowledge / Skills / Abilities Basic knowledge of networking principles, cabling, wireless principles, power and uninterruptable power supply, and connectivity troubleshooting. Knowledge of national electric code (NEC), BICSI methodology of cabling installation, point to point wireless circuits, and voiceover internet protocol and firewall rules. Ability to adapt to rapidly changing demands. Ability to work under pressure. Strong analytical and problem‑solving skills and ability to work with a team or independently. Skills in customer service, and verbal and written communication. Level II This is the career level where employees are assigned responsibilities at the full performance level for performing technical duties involving the installation and configuration of networking equipment, performing network analysis, troubleshooting, upgrading, and patching network equipment, screening help desk requests for appropriate routing, updating billing, and providing mentorship to lower‑level staff. Education and Experience (Level II) Requirements include those identified in Level I, plus one additional year of qualifying experience. Knowledge/Skills/Abilities (Level II) Working knowledge of wireless technology, upgrading and patching network equipment, enterprise network monitoring, firewall analysis and configuration. Intermediate knowledge of networking principles, including routing, switching and networking protocols. Knowledge of networking diagramming software. Intermediate knowledge of networking troubleshooting and analysis. Troubleshooting connectivity issues and updating technical documentation. Critical thinking and organization skills. Ability to install and configure networking equipment, perform network analysis and troubleshoot, screen help desk requests for appropriate routing, and update billing. Valued Skills and Experience Prior experience with Juniper switches, routing, and firewalls. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. #J-18808-Ljbffr Dormont Manufacturing Co