Human Resources Business Partner

Manager, Employee Relations

Location: Clearwater, FL, 33765 Position Type: Contract (12 months, with possibility of extension) Schedule: Monday to Friday, Hybrid - WFH 2 days Pay Rate: $45/hr – $50/hr (W2)

Manager Notes:

• Employee Relations Experience is necessary. Training partners to understand and what resources to use progressive discipline.

Job Overview

• The Employee Relations Manager is a strategic partner responsible for fostering a positive, inclusive, and high-performing work environment.
• This role focuses on proactive coaching for people leaders, the modernization of ER processes, and the resolution of workplace matters.
• This individual will manage case intake across our national footprint, provide coaching to people leaders, and audit existing workflows to identify opportunities for process improvement.

Key Responsibilities

• Partner with regional HR Business Partners and line managers to provide expert coaching on progressive discipline, conflict resolution, and corrective action.
• Develop and deliver training programs for managers focused on leading with empathy, effective documentation, and labor law compliance.
• Serve as a subject matter expert on ER issues, providing balanced perspectives that mitigate risk while supporting business objectives.
• Evaluate current ER intake and investigation processes to identify bottlenecks; design and implement streamlined, scalable workflows.
• Conduct thorough, objective investigations into high-level or sensitive complaints
• Analyze ER trends to proactively identify key areas within the organization and develop targeted intervention plans.

Required Qualifications

• Experience: 3-5 years of progressive HR experience, with at least 2 years dedicated specifically to Employee Relations or Labor Relations in a national or multi-state capacity.

Competencies

• Exceptional ability to navigate sensitive conversations with neutrality and empathy.
• Influential verbal and written communication skills, capable of presenting leadership.
• Project Management: Proven track record of leading process improvement initiatives from conception to execution.
• Experience in retail or the professional beauty industry is highly desirable

About Us

Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions. IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.