Crisis Counselor ( Thurs.-Sat.)

Description

Crisis Counselor- This is a non-exempt position, 32 hours a week, located at our Vicente campus in San Francisco. (Bilingual (Spanish/English) is preferred). This position is Thursday to Saturday swing shift, 32 hours. Thursday 1pm - 1030pm, Friday 1pm - 1030pm, Saturday 830am - 1030pm. This position is included in the Teamster Local 856 union.

Mission: We provide the people, place, and path for exceptional youth mental healthcare.


Vision: We aim to redefine what youth mental healthcare can be by delivering transformative support that doesn't just treat symptoms but changes lives.


About Edgewood:

Each person who works at Edgewood Center for Children and Families shares a passion for making a difference in the lives of the children and families who we serve in the San Francisco Bay Area. Employees find themselves surrounded by a diverse and extraordinary group of dedicated professionals, in welcoming environments characterized by whole-person care, open communication, creative support and a commitment to growth, healing and improving each day. Edgewood's successes come from our employees and the positive results they help create for children and families. When you join Edgewood, you join a culture of purpose and belonging, where your growth is a priority, your identity is embraced, and the work you do matters.

Program Description

Edgewood's Crisis Stabilization Unit (CSU) provides youth and families a safe, structured, child-friendly and supportive place to address mental health needs 24 hours a day, 7 days a week. The CSU was created in conjunction with the San Francisco Department of Public Health to evaluate and triage children and youth (ages 5-17) experiencing acute psychiatric symptoms or a mental health crisis.


Counselor Levels

Counselor 1 -Competencies and Tasks

• Partners with the treatment team members in the assessment, development, implementation and evaluation of Individualized treatment and care plans

• Coordination and facilitation skills

• Case management, mentoring, and coaching skills

• Develops, maintains, and strengthen partnerships

• Generates reports both verbally and in writing

• Maintains physical environment (duties include, but are not limited to, cleaning and organizing the classroom/cottage, reporting safety issues to facilities, doing and sorting laundry, etc.)

• Seeks support and guidance from senior counselors

• Adheres to agency protocols (call out protocol, medication protocol, IR protocol, training plan, etc.)

• Meets program documentation standard (including increase in standard when taking OT shifts).

Counselor 2 - Competencies and Tasks

• Meeting and exceeding all areas of Cl category

• Implements program structure

• Strong problem-solving skills and is solution focused

• Develops and implements positive programming opportunities for clients

• Leads, facilitates, and manages small groups

• Meets program documentation standard (including increase in standard when taking OT shifts)

Core Competencies

• Employee adheres to basic expectations and essential job duties/functions as outlined in their individual job description.

• Provides counseling and behavioral interventions, guidance, skill building, and support in accordance with each individualized treatment plan and the program's treatment philosophy and model.


• Maintains supervision of clients at all times to ensure their safety and well-being.


• Contributes to organization wide quality management and improvement efforts by consistently providing the highest quality professional interventions, fulfilling all documentation requirements, and proactively seeking ways to enhance the quality of services and surpass required standards.


• Contributes positively to creating a healing centered, welcoming, anti-racist, LGBTQ+ affirming environment

• Demonstrates cultural competency, humility, and sensitivity by treating youth, families, and colleagues with dignity and respect.


• Provide staffing that meet contractual and licensing requirements, including being reassigned to one program to another when needed.


Applied Knowledge, Skills, and Abilities

• Ability to physically hold and/or restrain children, following "Handle with Care" principles and techniques

• Must apply for, or possess, a National Provider Identification (NPI) number within one week of date of hire.

• Must be 21 years of age or older.


• Valid California Driver's License or able to obtain one

• Ability to communicate verbally, in supervision, meetings, and with members of the team

• Demonstrated written proficiency

• Work experience in a residential, school day care or child centered agency with focus on children with special needs preferred

• Ability to develop, cultivate and adapt to the diverse cultural backgrounds of our clients

• Ability to work collaboratively in a team approach

• Thinks independently and can make informed decisions when needed

Salary Information

The hourly rate range for this position is $23.25 with no differential and $25.46-30.09 based on 1-3 differentials for experience and language.


As part of our team, benefits-eligible employees receive an excellent comprehensive benefits package:

• 16 days of PTO the first year and more thereafter
• Nine paid holidays
• Five health and wellness days off annually
• 10% additional pay for community-relevant second language fluency
• Medical/Dental/and Vision plans
• 403 B Retirement Plan with agency match
• Employee Assistance Program
• Commuter Benefits Program
• Medical and Childcare Flexible Spending Accounts
• Pet Insurance
• Identity Theft Protection Plan
• Paid employee referral program
• Flexible work schedules
• Career advancement opportunities
• Retention bonuses for many positions
• Continuing Education expense reimbursement
• Professional licensing fee reimbursement
• Professional Development reimbursement opportunities
• Verified Public Service Loan Forgiveness Employer

NOTE: The California Department of Public Health (CDPH) has issued new requirements for health care and congregant care facilities to decrease the risk of COVID-19 outbreaks. Based on the CDPH public health mandate, all candidates for positions at Edgewood Center must provide proof of vaccination. Edgewood Center will consider applicants with ADA and Title VII exemptions on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Equal Opportunity Edgewood is proud to be an equal-opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or intersex are encouraged to apply. Edgewood maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status or any other basis prohibited by statute.