Freight Claims Manager
American Logistics
What You’ll Own
- End-to-end freight loss, damage, and shortage claims — intake through resolution
- Direct negotiation with carriers and their cargo insurance adjusters and third-party claims administrators
- Contingent cargo insurance coordination, and subrogation pursuit
- Monthly claims reporting to management: aging, recovery rates, carrier patterns
What We’re Looking For
- 5+ years of freight claims experience — broker, 3PL, or motor carrier environment
- Working knowledge of the Carmack Amendment (49 U.S.C. § 14706) and cargo liability principles
- Direct insurance adjuster negotiation experience
- Ability to interpret carrier and customer contracts and a cargo COI for coverage gaps
- FMCSA regulatory knowledge: carrier authority, insurance requirements, broker obligations
- TMS proficiency
- Strong written communication — claim letters and denial responses drafted without attorney review on routine matters
Vacancy posted 1 day ago
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