Assistant Manager

Job Description

Job Description

KFC Assistant Manager

Lead Boldly. Serve Proudly. Grow Relentlessly.

At KFC, we’re not just serving fried chicken—we’re serving moments of joy, connection, and community. As an Assistant Manager , you’ll be more than a shift supervisor —you’ll be a culture carrier, a mentor, and a business partner who helps drive team success and customer satisfaction every day. If you’re passionate about developing people, owning results, and having fun while doing it, we want you on our leadership team.

What You’ll Do – Your Day-to-Day Impact

As a KFC Assistant Manager, you’ll work hand-in-hand with the Restaurant General Manager (RGM) to ensure the restaurant runs smoothly, the team performs at its best, and every guest leaves happy.

Leadership & Team Development

• Lead by example with energy, positivity, and professionalism.
• Coach, train, and mentor team members to consistently deliver an outstanding guest experience.
• Support team performance evaluations and deliver real-time feedback that helps employees grow.
• Recognize team achievements and foster a fun, collaborative, inclusive environment.

Operations & Excellence

• Take charge of daily operations when the RGM is away—making confident decisions and keeping everything on track.
• Ensure food safety, cleanliness, and operational standards are always met.
• Monitor team adherence to shift responsibilities and lead by example in guest interactions.
• Use the KFC Connect Success Routine to model world-class hospitality and service.

People & Talent

• Assist in recruiting, interviewing, and hiring new talent who live the KFC values.
• Promote a culture of equity, inclusion, and belonging , where everyone is respected and empowered.
• Address team concerns or conflicts professionally—resolving issues or escalating when necessary.

Business Ownership

• Support P&L management alongside the RGM—monitoring inventory, labor costs, cash handling, and operational efficiency.
• Review financial reports and help implement smart strategies to boost profitability.
• Ensure security protocols and cash control procedures are followed with accuracy and integrity.

Who You Are – The Ideal Fit

You’re not just a manager—you’re a motivator, a mentor, and a problem-solver. You’re driven, detail-oriented, and care about people and performance in equal measure.

Qualifications:

• 2+ years of restaurant or retail management experience.
• Strong understanding of cost controls, scheduling, and labor management.
• Experience reviewing financial reports and making data-driven decisions.
• Excellent communication skills and confidence in leading, coaching, and resolving conflict.
• A champion of culture and values—you lead with integrity, inclusivity, and enthusiasm.
• Knowledge of health, food safety, and workplace compliance standards.
• ServSafe Certification (or ability to obtain)
• Reliable transportation and authorization to work in the U.S.
• Availability to work a flexible schedule including days, nights, weekends, and holidays.
• Must be 18 years or older

Why KFC? – Work Hard. Play Hard. Grow Fast.

At KFC, we invest in your success—because when you grow, we all grow. Here’s what we offer:

• Competitive base salary + performance-based bonuses
• Paid Time Off (PTO)
• Free meal each shift
• Medical, dental, and vision benefits
• Career advancement and leadership development programs
• Tuition reimbursement & scholarship opportunities
• Perks & discounts on cell phones, gyms, mortgages, vehicles, and more
• KFC Foundation Programs , including:
• FREE college tuition at Western Governors University (WGU)
• $1-for-$1 savings match program
• Hardship assistance , and more

Your Next Move Starts Here

Ready to lead a team that feels like family, and grow into the career you’ve always wanted? Apply today and bring your bold, hungry, people-first energy to the KFC table.