Retail Sales Associate / Customer Service

Make an Impact. Build Relationships. Grow Your Career.If you're passionate about connecting with people, delivering exceptional service, and making a real difference in clients' lives, this is more than a front desk position—it's a rewarding career in wellness sales.At Elements Massage Round Rock, our Wellness Membership Advisors are the face of our studio. You'll help clients prioritize their health through therapeutic massage while building meaningful relationships that keep them coming back.If you're outgoing, goal-oriented, and energized by helping people while earning commissions and bonuses, you'll thrive here.Why You'll Love Working HereYour Success is RewardedCompetitive hourly payUncapped commission on membership salesMonthly performance bonusesAdditional team incentives and contestsWe Invest in Your WellnessComplimentary bi-weekly massageEmployee discounts on services and retailPaid training and ongoing coachingOpportunities for advancement within a growing locally owned businessJoin a Team You'll LoveWe're proud of our positive, supportive culture where everyone works together, celebrates success, and genuinely enjoys making a difference in our clients' lives.What You'll DoWelcome every client with warmth, professionalism, and enthusiasmBuild lasting relationships by learning each client's wellness goalsGuide clients through a consultative, relationship-focused membership conversationRecommend memberships, service enhancements, and retail products that support each client's wellness journeyMeet and exceed membership and sales goalsSchedule appointments and manage client communications by phone, text, and in personFollow up with prospective and existing clients to strengthen relationships and increase retentionResolve client questions with confidence, empathy, and professionalismMaintain a clean, organized, and welcoming studio environmentSupport your teammates and contribute to a positive, high-performing cultureWho We're Looking ForYou're someone who:Loves talking with people and building genuine relationshipsIs motivated by goals, commissions, and personal achievementEnjoys helping others find solutions that improve their livesBrings positive energy and professionalism to every interactionIs dependable, punctual, and accountableThrives in a fast-paced environment and enjoys multitaskingIs coachable, eager to learn, and committed to personal growthEnjoys working collaboratively while taking ownership of your resultsPreferred ExperienceExperience in one or more of the following is a plus:Membership salesRetail salesCustomer serviceHospitalitySpa, salon, fitness, or wellnessFront desk or client servicesCall center or consultative salesNo massage industry experience? That's okay! We'll provide the training and tools you need to become an expert in our services and membership program.ScheduleFull-Time or Part-TimeEvening and weekend availability requiredThis Role Is Perfect For Someone Who...Loves meeting new people and building relationships.Gets excited about achieving sales goals and earning bonuses.Wants more than "just a job" and is looking for long-term career growth.Believes outstanding customer service creates loyal clients.Wants to make a positive impact in people's health and wellness every day.Ready to Join Our Team?If you're looking for a career where your personality, sales ability, and passion for helping people are rewarded, we'd love to meet you.Apply today and become part of the team that's helping Round Rock feel better, one client at a time.Legal Disclaimer©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.