Patient Advocate

Parkland Community Health Plan is seeking a Patient Relations Advisor to manage and resolve patient feedback from intake to closure. You will investigate complex concerns, prepare formal responses, and advise clinical partners on complaint handling while ensuring regulatory compliance. The role emphasizes empathy, diplomacy, and data-driven improvements. Collaboration with hospital and clinics is essential to uphold Parkland’s patient-centered culture. #J-18808-Ljbffr