Sr Analyst-Marriott Cobrand Product Management

Sr Analyst-Marriott Cobrand Product Management

New York, NY, United States(Hybrid)

Job Description

The Team

Accelerating growth in our Cobrand portfolios is central to our company's strategy to meet our customers' evolving buying and payment needs while diversifying revenue streams and driving top line growth. The Cobrand team within Global Consumer Services Group leads the company's efforts to manage our relationships with Cobrand partners and expand our suite of consumer lending products bringing deep expertise to deliver products, services, and strategies that will enhance our competitive position. The Marriott Product team leads the strategic product management, business strategy, customer experience and relationship management in partnership with Marriott with the goal of attracting and engaging Card Members.

The Role

This Senior Analyst will support key partner facing initiatives and execute priority workstreams that drive growth and operational excellence for the Marriott Cobrand portfolio. The role focuses on day-to-day portfolio operations, marketing support, and customer insights to deliver a seamless and compelling customer experience.

You will act as a strong voice of the customer, developing a deep understanding of customer behaviors, product benefits, and the end-to-end journey to identify opportunities for improvement. You will partner closely with Product, Marketing, Servicing, and Compliance teams to support ongoing engagement with Marriott counterparts and contribute to shared portfolio goals.

Responsibilities

• Partner cross-functionally with Marketing, Compliance, Servicing, and Marriott partners to move initiatives forward

• Build a strong understanding of product benefits and customer journeys to identify optimization opportunities

• Own complaints management for the portfolio across all customer touchpoints

• Champion the customer by developing a deep understanding of who they are and how they behave to devise strategies to improve customer service and retention

• Coordinate servicing execution to ensure consistent and high-quality customer experiences

• Manage and develop marketing claims to support successful go to market execution

• Manage marketing execution support to enable campaign and experiential activations

• Provide budget and invoicing support for Product Management initiatives

Qualifications

• 2 years of work experience in a product or partner management role preferred

• Strong collaborator and team player with excellent interpersonal skills and willingness to support evolving portfolio initiatives

• Positive attitude, flexible/proactive workstyle, and customer-first mindset with a passion for travel

• Problem-solver with an ability to analyze business insights and provide solutions

• Strong organization, communication and project management skills

• Ability to build and influence positive relationships with internal and external partnersProven track record to spearhead workstreams autonomously and drive projects to completion across teams and at all levels

• Product management or travel background is a plus

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values ( and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site ( .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.?

Job Info

• Job Identification 26008212

• Job Category Marketing

• Posting Date 05/19/2026, 10:23 PM

• Apply Before 06/03/2026, 07:00 AM

• Degree Level Bachelor's Degree

• Job Schedule Full time

• Locations AMEX World Financial Center, New York, NY, 10285, US(Hybrid)

• Salary Range $78000 - $124750 annually + bonus + benefits

• Career Area Marketing

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