Merchandising Manager

Merchandising Manager

Are you a dynamic and detail-oriented individual with a passion for creating unforgettable luxury resort experiences? Join the Barnsley Team as a Merchandising Manager and embark on an exciting journey to bring extraordinary experiences to life. In this role, you will work closely with our talented resort team, assisting in the coordination, planning, and execution of uniquely branded resort merchandise. With your high energy, enthusiasm, and organizational skills, you will play a pivotal role in ensuring the success of our retail sales and offerings performing a variety of leadership functions for the department. If you thrive in a fast-paced environment, possess exceptional guest service skills, and have a flair for creativity, we invite you to apply and be part of our team that turns dreams into reality, creating magical memories and fond farewells for our members and guests all while we continue our relentless pursuit of excellence.

The Merchandising Manager reports to the Director of Golf and is responsible for planning, selecting, presenting, and managing products across retail channels. This role blends analytics, commercial strategy, supplier negotiation, and creative merchandising to ensure the right products are available at the right time and in the right presentation. Come join the Barnsley Team of talented, passionate hospitality professionals and contribute to creating extraordinary experiences for our members and guests. Apply now to become our next Merchandising Manager and let your creativity shine while making a lasting impact on those we serve.

Responsibilities

Forecasting seasonal profits and sales, and optimizing the sales volume and profitability of designated product areas

Developing and implementing merchandising plans to assist in the marketing and promotion of products

Assisting members and guests with purchases of merchandise and/or tee times

Daily cash handling, refunds, exchanges, room charges, employee discounts, gift certificates, promotions, credit card purchases, daily shift deposits

Stock, replenish and retrieve merchandise and supplies. Ensure all merchandise is correctly ticketed and priced

Manage retail inventories: Conduct monthly inventory and enter updates in inventory platform

Open and close retail stores

Pack orders to be shipped

Take merchandise orders by telephone

Develop and execute merchandising strategies aligned with financial and brand goals

Lead assortment planning, SKU selection, and seasonal range development

Analyze sales, margin, and inventory data to optimize performance

Manage vendor relationships, negotiate pricing, lead times, and terms

Oversee product lifecycle from concept to end-of-life, including pricing and markdowns

Coordinate with marketing, e-commerce, and resort teams on special event, member, and guest launches and promotions

Direct visual merchandising for in-store and online environments

Monitor market trends and competitor activity

Prepare performance reports and present business cases to leadership

Lead and mentor retail team members

Qualifications

Previous cash handling experience

Bachelor's Degree 2-3 years of prior retail/hotel experience or a combination of education and experience

3-5 years experience in buying, planning, or category management

Strong analytical skills and proficiency with merchandising/data tools

Creative and commercial mindset with strong brand awareness

Excellent communication, negotiation, and vendor-management skills

Proven effectiveness in working luxury resort members and guests and across departments

Proficient computer skills, with knowledge of Micros and Excel preferred

Benefits

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays)

401K Match