Veterinary Receptionist - Country View Animal Hospital

Job Title

Receptionist

Job Description

At Country View Animal Hospital, our mission is simple: providing exceptional small animal care while supporting the growth and well-being of every person who walks through our doors. We are proud to be an AAHA-accredited hospital, a designation that reflects our deep commitment to the highest standards of veterinary medicine. This dedication to quality is recognized by our community, resulting in an excellent 4.7-star Google rating. We invite you to explore this opportunity where you can join a respected team and immediately begin doing your best work. Joining Country View Animal Hospital means gaining access to a culture built on support and professional development. We believe in investing in our teammates so you can achieve your career goals, whether that means pursuing specialization, obtaining your credentialed technician status, or moving into a leadership role. Because we are part of a broader network, you will find supportive programs in place designed to minimize burnout and ensure you have the resources necessary for a balanced career, including educational stipends and structured mentorship programs that help every teammate succeed. We focus exclusively on small animal medicine, allowing our highly trained teammates to concentrate on providing comprehensive and compassionate primary care. Our commitment to excellence is reinforced by our AAHA status, ensuring our protocols and facility meet rigorous standards. Located in beautiful Neenah, Wisconsin, you will find a desirable lifestyle that balances small-town charm with access to vibrant community amenities. Neenah sits proudly on the banks of Lake Winnebago and the Fox River, offering abundant opportunities for outdoor recreation, including sailing, fishing, and exploring scenic trails. This area is known for its high quality of life, strong school systems, and affordable cost of living, making it an ideal place to put down roots.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.