Field Manager

13900 S Lakes Dr Charlotte, North Carolina 28273

Field Manager

Position Summary

The Field Manager oversees Service Technicians responsible for executing daily routes and delivering pest control services to recurring customers. This role is accountable for building and training a high-performing field team focused on service quality, operational efficiency, and customer experience, while ensuring compliance, safety, and performance standards are consistently met.

Responsibilities

• Build and train a team of Service Technicians in technical service delivery and customer experience, including identifying sales opportunities and supporting lead generation for the sales team.

• Manage and evaluate the performance of Service Technicians, facilitating regular meetings, training sessions, and coaching to reinforce service quality, processes, and protocols.

• Issue pest control products and chemicals to technicians, conduct daily field audits through ride-alongs, and provide feedback to the Service Manager on findings.

• Monitor technician schedules and service routes, including high-priority and emergency services, run performance reports, and conduct regular truck inspections to ensure equipment, inventory, safety, and cleanliness standards are maintained.

Qualifications and Requirements

• 1+ years of pest control experience and previous management experience preferred.

• Must be 21 years of age or older.

• Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of this role.

• Earn and maintain state-required training and pest control licensing if applicable (provided).

• High School Diploma or GED, preferred.

Why Work for EcoShield Pest Solutions?

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family.

EcoShield Pest Solutions is proud to offer competitive pay and full benefits!

• Weekly Pay – get paid every Friday!

• Paid sick and vacation time along with 10 company-paid holidays.

• Comprehensive benefits package including medical, dental, and vision options.

• 401(k) with a competitive match.

• Access to the Employee Assistance Program (EAP).

• Discounted pest control services for employees and their friends

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $52,000 and $55,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.

Physical Demands and Working Requirements

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions.

• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.

• Requires clear vision for both close and distant tasks, with adjustable focus.

• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.

• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.

• Moderate noise level in the work environment.

• Potential exposure to pests, mold, allergens, and structural hazards; safety gear required.

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.