Client Operations Associate - Wealth Management Firm

Location and Employment Type Location: Houston, Texas | In-office with hybrid flexibility Employment Type: Full-Time About the Role We’re a growing financial advisory firm looking for a detail‑oriented, highly organized Operations Associate to be the backbone of our day‑to‑day operations. In this role, you’ll manage the full client operations lifecycle—from opening accounts and onboarding new clients to keeping our systems, compliance tasks, and reporting running smoothly. You’ll work directly with our advisory team and touch nearly every part of the business, providing broad exposure to the RIA/wealth management industry. What You’ll Do Client Operations & Custodial Support Prepare and process all Schwab and Fidelity digital workflows, including account openings, money movement, and transfers Manage the onboarding workflow for every new client, from initial paperwork through account set‑up ensuring all submitted paperwork is fully accurate and in good order Handle rollover calls and coordinate with custodians as needed Manage and maintain integrations with Schwab and Fidelity Add main records of all client service tasks within our CRM Portfolio Operations & Reporting Manage and maintain Black Diamond (Performance Reporting Software), including day‑to‑day upkeep, inviting clients to the portal, and verifying benchmarks are correctly associated with accounts Prepare rebalance summaries and performance reports Assist with client account billing and verify available funds in client accounts CRM & Compliance Maintain and update Redtail CRM, including auditing client notes and ensuring records are complete and accurate Manage compliance tasks and respond to compliance requests Keep Investment Management Agreements (IMAs) current and organized in coordination with compliance Marketing & Administrative Support Manage blog post publishing and marketing initiatives, including outbound mail campaigns Run email campaigns and manage out‑of‑office messaging Send client birthday cards and manage other client appreciation touches Order office supplies (stamps, printed materials, printer ink, paper and snacks) Qualifications Series 65 license, or willingness to obtain it within 6 months of hire Exceptional attention to detail and strong organizational skills Ability to manage multiple priorities and follow processes consistently Strong written and verbal communication skills Comfort learning new software platforms (experience with Schwab/Fidelity institutional platforms, Black Diamond, or Redtail is a plus) A proactive, no‑task‑too‑small attitude—you take ownership of keeping the firm running smoothly Prior experience in wealth management or RIA operations (1–3 years) preferred, but not required Bachelor’s degree preferred Benefits Annual performance bonus of up to 10% of salary Half‑day every Friday 10 paid holidays plus additional PTO days to use at your discretion Health insurance 401(k) Paid parking In‑office role with flexibility to work from home 1–2 days per week once fully trained #J-18808-Ljbffr Post Oak Private Wealth Advisors